If you’re looking for a job that’s more than a job– whether it’s a part-time retail position or a long-term career opportunity, Macy’s offers something more.

Apr 22, 2018
**Description:** *Job Overview:* The Security Guard's primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection / Loss Prevention Department, maintain a safe business environment, and provide strong customer service. The Security Guard is primarily stationed at the customer entrances and monitors customer traffic entering and exiting the store. Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *Essential Functions:* * Monitor customer traffic entering and exiting the store * Successfully complete all Asset Protection / Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law * Communicate all suspicious activity to the Asset Protection / Loss Prevention Department to prevent potential theft * Responsible for reacting to alarm conditions at the doors should the EAS (Electronic Article Surveillance) system activate * Provide strong customer service by ensuring that customers do not leave with an EAS tag on their purchases * Monitor high shortage areas such as receiving and jewelry as needed * May perform audit functions in high shortage areas * Use two-way communication devices to maintain contact with Store Detectives to ensure store safety * Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the AP/LP Manager * Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence * Works on special assignments, investigations, and surveillance as directed by Store AP/LP Manager * Maintain a safe business environment * Perform other duties as necessary * Follows shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality *QUALIFICATIONS:* * Education/Experience: High School Diploma or equivalent. Some college is desirable. Completion of Store Agent Training program required upon assignment to position. * Communication Skills: Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, procedure manuals. * Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. * Reasoning Ability: Self-starter, able to work independently and as part of a team and must have good time management skills. * Physical Demands: This position involves regular walking, standing, hearing, and talking. Extended periods of sitting are also involved. Some kneeling, stooping, crouching, or crawling may be involved. Involves moving and/or lifting at least 30 lbs. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to use restraints in an apprehension. Ability to sustain long periods of time enclosed in surveillance areas. Involves close vision, color vision, depth perception, and focus adjustment. * Other skills: Must be able to operate cameras and other surveillance equipment. Ability to think and act clearly in possible stressful and hostile situations. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment. * Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. * * * This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Vancouver **Job:** Asset Protection **Req ID:** 71392527
Macy's Vancouver, WA, 98661, USA
Apr 22, 2018
**Description:** * Job Overview: * The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * Essential Functions: * • Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. • Provide an exceptional customer experience by ensuring the customer is always the # 1 priority • Acknowledge Customers in a friendly and helpful manner upon Customer’s entry into the area • Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy’s tablet app • Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own • Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free • Handle all returns professionally, with sincerity and enthusiasm • Demonstrate knowledge of store products and services to drive sales and minimize returns • Sell gift cards and work to resolve customers’ Macy’s card issues, as needed • Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location • Follow store’s audit policies and procedures • Adhere to Asset Protection and inventory control and compliance procedures • Follows shortage programs and procedures • Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality • Perform other duties as necessary * Qualifications: * * * * Education/Experience: * * * • High School degree or equivalent. At least one year of customer service experience. * * * Communication Skills: * * * • Excellent written and verbal communication skills. • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * * * Mathematical Skills: * * * • Basic math functions such as addition, subtraction, multiplication, and division. • Able to use a calculator. * * * Reasoning Ability: * • Self-starter, able to work independently and as part of a team and must have good time management skills. * * * Physical Demands: * * * • This position involves constant moving and standing. • Involves standing for at least two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. • May involve reaching above eye level. • Involves close vision, color vision, depth perception, and focus adjustment. * * * Other Skills: * * * • Strong organizational skills. • Must be able to multitask in a fast-paced environment. • Must be able to collaborate and function as a member of a team. • Must possess a strong sense of urgency. • Should be comfortable with the use of computers and frequent use of RF equipment. * * * Work Hours: * • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Vancouver **Job:** Personal Shopping **Req ID:** 71393585
Macy's Vancouver, WA, 98661, USA
Apr 22, 2018
**Description:** *Job Overview:* The Draw vs. Commission Sales Associate is responsible for providing outstanding customer service, meeting hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrating superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned. *The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking** here **.* Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *Essential Functions:* * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration * Handle more difficult customer requests * Develop extensive product knowledge by reading current vendor tags and pamphlets * Attend additional training classes in order to communicate product benefits to the customer * Be aware of back stock and fill as needed * Be aware of current promotional events and sales * Regular, dependable attendance and punctuality *Qualifications:* Education/Experience: No specific educational accomplishment is required. At least six months to one year of previous selling experience is required. Communication Skills: Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills. Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Other skills: Must be able to function as part of a team. Possess a strong sense of urgency. Must enjoy meeting and interacting with customers. Possess a thirst for learning. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. *This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal* *Opportunity Employer, committed to a diverse and inclusive work environment.* * * / / // * * * * **Primary Location:** United States-Washington-East Wenatchee **Job:** Commissioned Sales **Req ID:** 71482161
Macy's East Wenatchee, WA, 98802, USA
Apr 22, 2018
**Description:** * Job Overview: * The Jewelry Sales associate is responsible for providing outstanding customer service in the Jewelry & Watch Complex. This includes meeting hourly sales and Star Rewards goals on a personal and departmental basis, demonstrating superior product knowledge to customers, building a clientele using the My Client system, offering the customer our Worry No More service plan and creating a shopping experience that will make the customer feel welcome and comfortable. The Jewelry Sales associate will participate in ongoing training via the iPad as well as attend vendor and trainer facilitated trainings. Additionally, all Jewelry Sales associates participate in all aspects of ensuring the department is operating efficiently including but not limited to processing goods, merchandising, taking price changes, setting and signing sales, doing RTVs, BOPS & Fulfillment. * * Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * Essential Functions: * • Be proficient in use of all POS systems including Search and Send and My Client. • Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own. • Assist customers in all aspects of service, and qualify customer needs, figure out what's right for them by using steps of MAGIC & Fine Touch Selling. • Offer to put purchase on customer’s Macy’s charge account. • Suggest additional merchandise to compliment customer selection. • Maintain a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer. • Participate in pre-selling and sales driving events including trunk shows to maximize sales. • Stay informed on current promotional events and sales. • Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches. • Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base. • Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS. • Offer to call other locations if merchandise is unavailable within store or offer Search & Send. • Be knowledgeable of and perform sales support functions related to Jewelry (POS procedures, iPad, Operations, Asset Protection). • Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards. • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented. • Perform other duties as assigned, including but not limited to watch sizing and ear piercing. • Adhere to asset protection programs and procedures to ensure audit compliance. • Perform functions in an efficient manner, as directed by the supervisor. • Regular, dependable attendance and punctuality. * * * Qualifications: * * * * Education/Experience: * * * • High school diploma or equivalent preferred. • Previous selling experience is required, preferably in fine jewelry. * * * Communication Skills: * * * • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Excellent written and verbal communication skills. * * * Mathematical Skills: * * * • Basic math functions such as addition, subtraction, multiplication, and division. • Able to use a calculator. * * * Reasoning Ability: * • Self-starter, able to work independently and as part of a team and must have good time management skills. * * * Physical Demands: * * * • This position involves constant moving, talking, hearing, reaching, and standing. • Involves standing for at least two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. • Vision abilities include close vision, color vision, depth perception, and focus adjustment. * * * Other Skills: * * * • Superior organizational and time management skills. • Must be able to multi-task in a fast-paced environment. • Must be able to build relationships and influence others. • Must possess a thirst for knowledge. • Ability to collaborate and function as a member of a team. • Must possess a strong sense of urgency. • Should be comfortable with the use of computers and frequent use of RF equipment. * * * Work Hours: * • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-East Wenatchee **Job:** Commissioned Sales **Req ID:** 71481433
Macy's East Wenatchee, WA, 98802, USA
Apr 22, 2018
**Description:** * Job Overview: * The Jewelry Sales associate is responsible for providing outstanding customer service in the Jewelry & Watch Complex. This includes meeting hourly sales and Star Rewards goals on a personal and departmental basis, demonstrating superior product knowledge to customers, building a clientele using the My Client system, offering the customer our Worry No More service plan and creating a shopping experience that will make the customer feel welcome and comfortable. The Jewelry Sales associate will participate in ongoing training via the iPad as well as attend vendor and trainer facilitated trainings. Additionally, all Jewelry Sales associates participate in all aspects of ensuring the department is operating efficiently including but not limited to processing goods, merchandising, taking price changes, setting and signing sales, doing RTVs, BOPS & Fulfillment. * * Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * Essential Functions: * • Be proficient in use of all POS systems including Search and Send and My Client. • Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own. • Assist customers in all aspects of service, and qualify customer needs, figure out what's right for them by using steps of MAGIC & Fine Touch Selling. • Offer to put purchase on customer’s Macy’s charge account. • Suggest additional merchandise to compliment customer selection. • Maintain a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer. • Participate in pre-selling and sales driving events including trunk shows to maximize sales. • Stay informed on current promotional events and sales. • Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches. • Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base. • Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS. • Offer to call other locations if merchandise is unavailable within store or offer Search & Send. • Be knowledgeable of and perform sales support functions related to Jewelry (POS procedures, iPad, Operations, Asset Protection). • Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards. • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented. • Perform other duties as assigned, including but not limited to watch sizing and ear piercing. • Adhere to asset protection programs and procedures to ensure audit compliance. • Perform functions in an efficient manner, as directed by the supervisor. • Regular, dependable attendance and punctuality. * * * Qualifications: * * * * Education/Experience: * * * • High school diploma or equivalent preferred. • Previous selling experience is required, preferably in fine jewelry. * * * Communication Skills: * * * • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Excellent written and verbal communication skills. * * * Mathematical Skills: * * * • Basic math functions such as addition, subtraction, multiplication, and division. • Able to use a calculator. * * * Reasoning Ability: * • Self-starter, able to work independently and as part of a team and must have good time management skills. * * * Physical Demands: * * * • This position involves constant moving, talking, hearing, reaching, and standing. • Involves standing for at least two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. • Vision abilities include close vision, color vision, depth perception, and focus adjustment. * * * Other Skills: * * * • Superior organizational and time management skills. • Must be able to multi-task in a fast-paced environment. • Must be able to build relationships and influence others. • Must possess a thirst for knowledge. • Ability to collaborate and function as a member of a team. • Must possess a strong sense of urgency. • Should be comfortable with the use of computers and frequent use of RF equipment. * * * Work Hours: * • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Union Gap **Job:** Commissioned Sales **Req ID:** 71482350
Macy's Union Gap, WA, 98901, USA
Apr 22, 2018
**Description:** *Job Overview:* The Support Team Associate is responsible for the Merchandising, Fulfillment and BOPS process as well as achieving sales plan by ensuring proper product placement and flow of new receipts. They create an enhanced shopping experience and support the selling process by leveraging relationship throughout the store in order to attend to the customer. Other operational duties include floor moves, replenishment, inventory; shortage control, stockroom organization, and merchandising. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking *here* *.* Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *Essential Functions:* * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration * Process merchandise to floor ready standards and assist the Merchandise Team Lead with the placement of merchandise on the sales floor * Place product to appeal to customer preference; Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment * Communicate issues to Manager and or Merchandise Team Lead * Regular, dependable attendance and punctuality *Qualifications:* Communication Skills: Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills. Reasoning Ability: Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: This position requires constant moving and standing. Must be able to stand for at least two consecutive hours. Must be able to lift at least 30 lbs. May occasionally be required to reach, stoop, kneel, crouch, and climb ladders. May have to reach above eye level. Involves close vision, color vision, depth perception, and focus adjustment. Other skills: Possess strong merchandising skills. Possess vision and creativity. Ability to collaborate and function as a member of a team. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Spokane **Job:** Receiving and Merchandising **Req ID:** 71393180
Macy's Spokane, WA, 99207, USA
Apr 22, 2018
**Description:** * Job Overview: * The Jewelry Sales associate is responsible for providing outstanding customer service in the Jewelry & Watch Complex. This includes meeting hourly sales and Star Rewards goals on a personal and departmental basis, demonstrating superior product knowledge to customers, building a clientele using the My Client system, offering the customer our Worry No More service plan and creating a shopping experience that will make the customer feel welcome and comfortable. The Jewelry Sales associate will participate in ongoing training via the iPad as well as attend vendor and trainer facilitated trainings. Additionally, all Jewelry Sales associates participate in all aspects of ensuring the department is operating efficiently including but not limited to processing goods, merchandising, taking price changes, setting and signing sales, doing RTVs, BOPS & Fulfillment. * * Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * Essential Functions: * • Be proficient in use of all POS systems including Search and Send and My Client. • Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own. • Assist customers in all aspects of service, and qualify customer needs, figure out what's right for them by using steps of MAGIC & Fine Touch Selling. • Offer to put purchase on customer’s Macy’s charge account. • Suggest additional merchandise to compliment customer selection. • Maintain a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer. • Participate in pre-selling and sales driving events including trunk shows to maximize sales. • Stay informed on current promotional events and sales. • Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches. • Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base. • Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS. • Offer to call other locations if merchandise is unavailable within store or offer Search & Send. • Be knowledgeable of and perform sales support functions related to Jewelry (POS procedures, iPad, Operations, Asset Protection). • Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards. • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented. • Perform other duties as assigned, including but not limited to watch sizing and ear piercing. • Adhere to asset protection programs and procedures to ensure audit compliance. • Perform functions in an efficient manner, as directed by the supervisor. • Regular, dependable attendance and punctuality. * * * Qualifications: * * * * Education/Experience: * * * • High school diploma or equivalent preferred. • Previous selling experience is required, preferably in fine jewelry. * * * Communication Skills: * * * • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Excellent written and verbal communication skills. * * * Mathematical Skills: * * * • Basic math functions such as addition, subtraction, multiplication, and division. • Able to use a calculator. * * * Reasoning Ability: * • Self-starter, able to work independently and as part of a team and must have good time management skills. * * * Physical Demands: * * * • This position involves constant moving, talking, hearing, reaching, and standing. • Involves standing for at least two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. • Vision abilities include close vision, color vision, depth perception, and focus adjustment. * * * Other Skills: * * * • Superior organizational and time management skills. • Must be able to multi-task in a fast-paced environment. • Must be able to build relationships and influence others. • Must possess a thirst for knowledge. • Ability to collaborate and function as a member of a team. • Must possess a strong sense of urgency. • Should be comfortable with the use of computers and frequent use of RF equipment. * * * Work Hours: * • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Spokane **Job:** Commissioned Sales **Req ID:** 71392646
Macy's Spokane, WA, 99207, USA
Apr 22, 2018
**Description:** * Job Overview: * With a role in the Macy’s Cosmetics Department, you will have the opportunity to help others look their best every day. You’ll make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Previous cosmetics experience is nice to have, but is not required to begin a career in beauty at Macy’s. Performs other duties as assigned. * The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . * Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * Essential Functions: * * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration * Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs * Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales * Participate in pre-selling and sales driving events as well as processing of new receipts, damages, testers, and return to vendors (RTVs) * Attend product training classes and seminars * Regular, dependable attendance & punctuality * Qualifications: * Education /Experience High school diploma or equivalent. Previous cosmetic or fragrance sales experience a plus Communication Skills Ability to read, write, and interpret labels including warnings and ingredient lists on products. Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Superior organizational and time management skills. Must be able to build relationships and influence others. Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. Must possess a strong sense of urgency and a thirst for knowledge. Must be able to lead by example. Work Hours Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. *This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal* *Opportunity Employer, committed to a diverse and inclusive work environment.* **Primary Location:** United States-Washington-Spokane **Job:** Cosmetics Sales **Req ID:** 71393218
Macy's Spokane, WA, 99207, USA
Apr 22, 2018
**Description:** *JOB OVERVIEW:* The Fragrance Sales Associate is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as well as contributing to the success of the department through achieving personal sales goals. Perform other duties as assigned. *The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking** here **.* Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *ESSENTIAL FUNCTIONS:* * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration * Alert Fragrance Counter Manager or Sales Manager of Cosmetics and Fragrances of inventory and other inaccuracies * Attend product training classes and seminars * Ensure proper presentation, organization, storing, and replenishment of stock * Participate in pre-selling and sales driving events to maximize sales * Regular, dependable attendance and punctuality *QUALIFICATIONS:* *Education/Experience:* * High School degree or equivalent. * Previous selling experience is required, preferably in fragrances. *Communication Skills:* * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Excellent written and verbal communication skills. *Mathematical Skills:* * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. *Other skills:* * Superior organizational and time management skills. * Must be able to multi-task in a fast-paced environment. * Must be able to build relationships and influence others. * Must possess a thirst for knowledge. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. *Work Hours:* * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Spokane **Job:** Cosmetics Sales **Req ID:** 71393574
Macy's Spokane, WA, 99207, USA
Apr 22, 2018
**Description:** *Job Overview:* As a Retail Associate, you will be an integral part of bringing the magic of Macy's to life. Sales Associates provide outstanding customer service, meet hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrate superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned. * * *The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .* Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *Essential Functions:* * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration * Determine customer needs based on personal features and other customer preference related factors * Demonstrate knowledge of store products and services to build sales and minimize returns * Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer – the most important person in our stores * Be knowledgeable of and perform sales support functions related to POS procedures * Regular, dependable attendance & punctuality *Qualifications:* Education /Experience No specific educational accomplishment is required. Previous retail experience preferred, but not required. Communication Skills Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Able to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Must enjoy meeting and interacting with customers. Possess strong sense of urgency and a thirst for learning. Work Hours Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs. * * * This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * * * / / * * **Primary Location:** United States-Washington-Spokane **Job:** Non-Commissioned Sales **Req ID:** 71393056
Macy's Spokane, WA, 99207, USA
Apr 22, 2018
**Description:** *JOB OVERVIEW:* The Pricing Associate is responsible for ensuring markdowns are taken in a timely and accurate manner. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here . Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *ESSENTIAL FUNCTIONS:* * Process merchandise to Floor ready standards and assist with the placement of merchandise on the sales floor * Provide feedback or call the Price Change Hotline on signing issues such as pricing errors, advertising errors, ticketing errors, and missing signs * Assist Merchandise Team Lead in operational tasks such as markdowns, return to vendors (RTVs) and transfers and merchandising tasks such as floor moves and back stocking; participate in physical inventory and markdown processes * Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment * Regular, dependable attendance and punctuality *QUALIFICATIONS:* Communication Skills: Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills. Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Physical Demands: This position requires constant moving and standing. Must be able to stand for at least two consecutive hours. Must be able to lift at least 30 lbs. May occasionally be required to reach, stoop, kneel, crouch, and climb ladders. May have to reach above eye level. Involves close vision, color vision, depth perception, and focus adjustment. Other skills: Ability to collaborate and function as a member of a team. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. *This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal* *Opportunity Employer, committed to a diverse and inclusive work environment.* **Primary Location:** United States-Washington-Spokane **Job:** Other Non-Selling/Support **Req ID:** 71393181
Macy's Spokane, WA, 99207, USA
Apr 22, 2018
**Description:** *Job Overview* : The Big Ticket Sales Associate is responsible for providing outstanding customer service, meeting hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrating superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned. * The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking ** here ** . * Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *Essential Functions* : * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration * Determine customer needs based on personal features and other customer preference related factors * Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer-the most important person in our stores * Be aware of current promotional events and sales * Regular, dependable attendance and punctuality * Qualifications *: * Education/Experience: * * * • No specific educational accomplishment is required. * Communication Skills: * * * • Ability to read, write and interpret instructional documents such as reports and procedure manuals. • Excellent written and verbal communication skills. * * * Mathematical Skills: * * * • Basic math functions such as addition, subtraction, multiplication, and division. • Able to use a calculator. * Reasoning Ability: * • Self-starter; • Able to work independently and as part of a team; • Must have good time management skills. * * * Physical Demands: * * * • This position involves constant moving, talking, hearing, reaching, and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve stooping, kneeling, crouching, and climbing ladders. • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. * * * Other Skills: * * * • Possess a strong sense of urgency. • Must enjoy meeting and interacting with customers. • Possess a thirst for learning. • Ability to collaborate and function as a member of a team. • Should be comfortable with the use of computers and frequent use of RF equipment. * * * Work Hours: * • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * / / **Primary Location:** United States-Washington-Spokane **Job:** Commissioned Sales **Req ID:** 71393407
Macy's Spokane, WA, 99207, USA
Apr 22, 2018
**Description:** * Job Overview: * The Jewelry Sales associate is responsible for providing outstanding customer service in the Jewelry & Watch Complex. This includes meeting hourly sales and Star Rewards goals on a personal and departmental basis, demonstrating superior product knowledge to customers, building a clientele using the My Client system, offering the customer our Worry No More service plan and creating a shopping experience that will make the customer feel welcome and comfortable. The Jewelry Sales associate will participate in ongoing training via the iPad as well as attend vendor and trainer facilitated trainings. Additionally, all Jewelry Sales associates participate in all aspects of ensuring the department is operating efficiently including but not limited to processing goods, merchandising, taking price changes, setting and signing sales, doing RTVs, BOPS & Fulfillment. * * Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * Essential Functions: * • Be proficient in use of all POS systems including Search and Send and My Client. • Be proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own. • Assist customers in all aspects of service, and qualify customer needs, figure out what's right for them by using steps of MAGIC & Fine Touch Selling. • Offer to put purchase on customer’s Macy’s charge account. • Suggest additional merchandise to compliment customer selection. • Maintain a professional attitude with sincerity and enthusiasm that demonstrates Macy’s commitment to our customer. • Participate in pre-selling and sales driving events including trunk shows to maximize sales. • Stay informed on current promotional events and sales. • Offer and promote benefits of extended service plan to all customers purchasing Fine Jewelry & Watches. • Use clientele program to maintain customer profile and contact information to increase personal sales and build solid customer base. • Perform all aspects of fulfillment process; including, but not limited to: picking, packing, labeling, shipping and BOPS. • Offer to call other locations if merchandise is unavailable within store or offer Search & Send. • Be knowledgeable of and perform sales support functions related to Jewelry (POS procedures, iPad, Operations, Asset Protection). • Ensure proper processing, presentation, organization, storing, and replenishment of stock. Maintain Recovery & Fill in Standards. • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented. • Perform other duties as assigned, including but not limited to watch sizing and ear piercing. • Adhere to asset protection programs and procedures to ensure audit compliance. • Perform functions in an efficient manner, as directed by the supervisor. • Regular, dependable attendance and punctuality. * * * Qualifications: * * * * Education/Experience: * * * • High school diploma or equivalent preferred. • Previous selling experience is required, preferably in fine jewelry. * * * Communication Skills: * * * • Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Excellent written and verbal communication skills. * * * Mathematical Skills: * * * • Basic math functions such as addition, subtraction, multiplication, and division. • Able to use a calculator. * * * Reasoning Ability: * • Self-starter, able to work independently and as part of a team and must have good time management skills. * * * Physical Demands: * * * • This position involves constant moving, talking, hearing, reaching, and standing. • Involves standing for at least two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. • Vision abilities include close vision, color vision, depth perception, and focus adjustment. * * * Other Skills: * * * • Superior organizational and time management skills. • Must be able to multi-task in a fast-paced environment. • Must be able to build relationships and influence others. • Must possess a thirst for knowledge. • Ability to collaborate and function as a member of a team. • Must possess a strong sense of urgency. • Should be comfortable with the use of computers and frequent use of RF equipment. * * * Work Hours: * • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Spokane **Job:** Commissioned Sales **Req ID:** 71392645
Macy's Spokane, WA, 99207, USA
Apr 22, 2018
**Description:** * Job Overview: * The Receiving Associate is responsible for all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. Performs other duties as assigned. * * *The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking** here **.* Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * Essential Functions: * * Complete all processing and receiving activities in accordance with productivity standards timelines * Responsible for customer carryout and special deliveries * Participate in stockroom maintenance, organization, and housekeeping * Regular, dependable attendance and punctuality * Qualifications: * * * * Education/Experience: * * * • No specific educational accomplishments are necessary. * Communication Skills: * * * • Excellent written and verbal communication skills. • Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * * * Mathematical Skills: * * * • Basic math functions such as addition, subtraction, multiplication, and division; • Able to use a calculator. * * * Reasoning Ability: * • Self-starter; • Able to work independently and as part of a team; • Must have good time management skills. * * * Physical Demands: * * * • This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. • Involves close vision, color vision, depth perception, and focus adjustment. * * * Other Skills: * * * • Ability to collaborate and function as a member of a team; • Must possess a strong sense of urgency; • Should be comfortable with the use of computers and frequent use of RF equipment. * * * Work Hours: * • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal ** Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Spokane **Job:** Receiving and Merchandising **Req ID:** 71393175
Macy's Spokane, WA, 99207, USA
Apr 22, 2018
**Description:** *Job Overview:* The Draw vs. Commission Sales Associate is responsible for providing outstanding customer service, meeting hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrating superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned. *The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking** here **.* Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *Essential Functions:* * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration * Handle more difficult customer requests * Develop extensive product knowledge by reading current vendor tags and pamphlets * Attend additional training classes in order to communicate product benefits to the customer * Be aware of back stock and fill as needed * Be aware of current promotional events and sales * Regular, dependable attendance and punctuality *Qualifications:* Education/Experience: No specific educational accomplishment is required. At least six months to one year of previous selling experience is required. Communication Skills: Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills. Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Other skills: Must be able to function as part of a team. Possess a strong sense of urgency. Must enjoy meeting and interacting with customers. Possess a thirst for learning. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. *This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal* *Opportunity Employer, committed to a diverse and inclusive work environment.* * * / / // * * * * **Primary Location:** United States-Washington-Kennewick **Job:** Commissioned Sales **Req ID:** 71482200
Macy's Kennewick, WA, 99336, USA
Apr 22, 2018
**Description:** *Job Overview:* With a role as a Counter Manager in the Macy’s Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of highly productive Beauty Advisors. Additionally, you will make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Performs other duties as assigned. *The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .* Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * * *Essential Functions:* * Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals * Alert Sales Manager of needs and concerns of the business and staff * Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events * Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals; * Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results; * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration; * Regular, dependable attendance & punctuality. *Qualifications:* *Education/Experience*: * High school diploma or equivalent. * A minimum of one year of previous selling experience required, preferably in Cosmetics. * Previous supervisory experience preferred *Communication Skills:* * Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products. * Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management *Mathematical Skills:* * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator and calculate percentages and ratios. * Must be able to make change in American monetary units *Other Skills:* * Superior organizational and time management skills. * Must be able to build relationships and influence others. * Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. * Must posses a strong sense of urgency and a thirst for knowledge. * Must be able to lead by example *Work Hours:* * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Kennewick **Job:** Cosmetics Sales **Req ID:** 71482341
Macy's Kennewick, WA, 99336, USA
Apr 22, 2018
**Description:** *Job Overview:* As a Macy's Women's Shoe Business Supervisor you will be responsible for driving a best in class selling and service culture that supports our My Macy's initiatives, our Omni Channel Strategies and MAGIC. You will lead a team of Sales Consultants who feel empowered to take care of the customer, whichever channel she chooses to shop with Macy's. Women's Shoe Business Supervisors are responsible for leading, supporting and inspiring their Sales Consultants to drive sales and provide an outstanding customer experience. The Women's Shoe Business Supervisor, along with their Women's Shoe Business Manager, where applicable, will have topline responsibility for talent development, event execution, merchandising, operational process, delivering results and other duties as needed. * * * Essential Functions: * People • Consistently recruit, interview and hire top talent. • Embrace the Magic of Hiring by treating all candidates as customers and brand promoters. • Cultivate a qualified sales team that can support My Macy's, Omni and MAGIC Selling. • Partner with HRM to develop a bench for future growth. • Ensure all Associate training is conducted on a timely basis, ensure assigned mentors engage with new hires timely. • Coach Consultants on product knowledge by holding in-store product training with Vendor Representatives, in partnership with District Merchant. • Identify a Sales Lead who will be a 'go to' leader on the floor as an expert in product knowledge and the latest trends. • Ensure back of house processes are accomplished in a smooth and timely manner. Collaborate with Merchandise Team Lead to ensure all receipts, markdowns, RFID display audits and sale sets are accomplished before the store opens. • Consistently offer rapid recognition to Consultants while observing selling floor; hold team accountable through consistent follow up. • Review the Associate Selling Action Metrics (ASAM) Report to support regular observation and coaching to identify progress made on behaviors. • Ensure Consultants are aware of the selling area new merchandise, top sellers and key selling opportunities for the week. • Focus on succession planning for top performers and touch base regularly to engage the Consultants in their growth opportunity and career plan. • Monitor performance of all Consultants and take action quickly when selling and service behavioral expectations are not maintained. • Address Consultants concerns in a reasonable and fair manner, consistent with the values expected by the Company. • Lead team to support giving back to the local community helping create stronger, healthier places to live and work. • Regular, dependable attendance & punctuality. Sales • Drive and exceed sales goals by developing a highly engaged and knowledgeable sales team. • Consistently provide feedback and recognition to support MAGIC Selling; coaching direct reports to maximize sales opportunity. • Collaborate with store and district teams on business updates and merchant strategies inclusive of black box report action planning, understanding new merchandise, key items, best sellers and merchandise needs. • Lead weekly business update meetings with VPSM to share vision and progress for Women's Shoe business. • Focus on regular priced business opportunities by ensuring Sales Consultants are aware of new merchandise and educated on product features and benefits. • Drive a selling and clienteling culture in Women's Shoes at Macy's. Ensure each associate provides a best in class experience to every customer. • Communicate marketing vehicles and sale event Information to Consultants timely • Direct Support team on planning and execution of floor moves, merchandise placement, RFID audits, markdowns, sale event set-up and regular price selling process, where applicable. • Reinforce the benefits of opening credit accounts to drive incremental sales and customer loyalty through associate education. • Establish high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented. • Manage commission associates by setting daily, weekly and monthly goals • Leverage My Client, return conversion and focus on regular price merchandise as a way to drive sales and develop a highly engaged selling culture. Customer • Maximize selling effectiveness through consistent recognition and feedback to enrich the customer experience. • Regularly schedule quality feedback time with each Sales Consultant to discuss customer interactions through observation supporting MAGIC Selling. • Establish a development strategy with each Consultant based on formal and informal observations to improve selling behaviors that increase individual and team results. • Role Model MAGIC Selling behaviors that drive Regular Price selling, Trading Up, Multiple Pair Sales, Return Conversion, Product Knowledge, Search and Send, My Client, BOPS, Loyalty/Plenti, and Fulfillment. * * * Qualifications: * * * * Education/Experience: * • Bachelor's degree preferred. • A minimum of 1·3years in a leadership/supervisory position in department store retail, or a related service industry. * * * Communication Skills: * • Ability to read, write and interpret instructional documents such as reports and procedure manuals. • Excellent written and verbal communication skills. * Mathematical Skills: * • Basic math functions such as addition, subtraction, multiplication, and division. * Reasoning Ability: * • Ability to work as part of a team, or independently with minimal supervision. * Physical Demands: * • This position involves constant moving, talking, hearing, reaching, and standing for at least two consecutive hours. • Involves lifting at least 30 lbs. • May occasionally involve stooping, kneeling , crouching, and climbing ladders. • Vision abilities include close vision , color vision, depth perception, and ability to adjust focus. * * * Other Skills: * • Strong leadership profile and excellent negotiation skills. • Strong interpersonal skills, ability to empower and develop team, collaborate and function as a member of a team • Ability to execute plans and strategies. • Strong organizational skills and the ability to adapt quickly to changing priorities • Ability to anticipate and solve problems, act decisively and persist in the face of obstacles. • Commitment to exemplifying the highest integrity and professional business standards. * * * Work Hours: * • Ability to work a flexible schedule based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Kennewick **Job:** Store Management **Req ID:** 71481789
Macy's Kennewick, WA, 99336, USA
Apr 22, 2018
**Description:** *Job Overview:* The AST’s primary responsibilities are to organize the Store Management Office, execute operational administrative functions, oversee scheduling maintenance, balance the vault and other cash functions daily, distribute reports from My Macy’s Portal to management team, facilitate the screening/hiring process, handle HR functions, and act as the HR liaison for store employees. Performs other duties as assigned. *The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking* *here* *.* Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * Essential Functions: * * Coordinate distribution of all incoming communications (including faxes, e-mails, memos, letters, newsletters, and phone calls) whether from customers, employees, management, or the general public * Maintain a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to our customer * Coordinate all functions of the hiring process including prescreening applicants, correspondence with applicants, and scheduling interviews with store management * Balance vault and store checkbook and perform other cash functions on a daily basis * Act as MST liaison and train associates and GSMs on how to call in repairs; * Regular, dependable attendance and punctuality * Qualifications: * * * Education/Experience: * High School Diploma or equivalent. Some college is desirable. * Minimum of two years administrative experience. Communication Skills: * Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Excellent written and verbal communication skills. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Other skills: * Typing minimum of 60 wpm. Working knowledge of Microsoft Word, PowerPoint, Excel, Exchange, and Lotus Notes. * Able to handle multiple tasks simultaneously. * Self-motivated. Excellent organizational, prioritization, and time management skills. Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Kennewick **Job:** Other Non-Selling/Support **Req ID:** 71482218
Macy's Kennewick, WA, 99336, USA
Apr 22, 2018
**Description:** *Job Overview:* The Selling Floor Lead will be responsible for prioritizing the customer experience through active supervision and enhancing the service culture. As part of the Store Leadership Team, you will have a key role in communicating expectations and priorities to associates. You will help create a fun and engaging store environment for customers and associates. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience optimal. You will be an expert in satisfying the customer and driving results through promotional and Omni selling initiatives. Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. *Essential Functions:* * Provide Active Supervision by continually circulating the selling floor, directing associates and supporting daily priorities to optimize the customer experience and increase sales. Redirecting support as needed. * Lead shop activities to ensure customer readiness and exceptional presentation standards. Alert MyShop Manager of any opportunities that are not aligned with this goal. * Role model ability to build lasting customer relationships ― provide associates with fast-feedback and redirection to foster the same behaviors, and recognize associates for practicing them. * Help build a proactive and solution-oriented customer centric culture in shop to ensure consistent customer experiences. * Meet with MyShop Manager daily to discuss specific associate coaching needs based on observed customer interactions and redirection already provided. Coach associates based on MyShop Manager direction, and enter into MyStore App. * Oversee associate execution and completion of shop daily Fulfillment responsibilities. * Ability to perform interviews and recognize friendly, customer-focused individuals to be hired into Selling and Support Associate roles. * Have practical knowledge of store systems ― POS, MPOS, RF equipment, MyClient, MyStore App ― and ability to educate others. * Handle various responsibilities related to the physical operation of the facility, including activities required to open and close the building, as well as involvement in daily back-of-house functions. * Regular, dependable attendance & punctuality. *Qualifications:* Education/Experience: * Bachelor’s degree preferred. * Previous retail experience required. * At least one year of supervisory experience preferred. Communication Skills: * Effective verbal and written communication skills. * Ability to engage with customers and find appropriate service solutions. Mathematical Skills: * Basic math functions such as addition, subtraction, and calculating percentages coupled with the ability to use mobile devices. Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. * May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. * May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: * Ability to collaborate and function as a member of a team, as well as working independently. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers, mobile technology, and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * * * / / **Primary Location:** United States-Washington-Kennewick **Job:** Store Management **Req ID:** 71482344
Macy's Kennewick, WA, 99336, USA
Apr 22, 2018
**Description:** *Job Overview:* With a role as a Counter Manager in the Macy’s Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of highly productive Beauty Advisors. Additionally, you will make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Performs other duties as assigned. *The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .* Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * * *Essential Functions:* * Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals * Alert Sales Manager of needs and concerns of the business and staff * Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events * Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals; * Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results; * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration; * Regular, dependable attendance & punctuality. *Qualifications:* *Education/Experience*: * High school diploma or equivalent. * A minimum of one year of previous selling experience required, preferably in Cosmetics. * Previous supervisory experience preferred *Communication Skills:* * Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products. * Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management *Mathematical Skills:* * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator and calculate percentages and ratios. * Must be able to make change in American monetary units *Other Skills:* * Superior organizational and time management skills. * Must be able to build relationships and influence others. * Ability to set and achieve goals. Ability to multi-task in a fast-paced environment. * Must posses a strong sense of urgency and a thirst for knowledge. * Must be able to lead by example *Work Hours:* * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. * This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. * **Primary Location:** United States-Washington-Kennewick **Job:** Cosmetics Sales **Req ID:** 71482339
Macy's Kennewick, WA, 99336, USA