Something extraordinary happens when pets and people connect. A unique bond is formed that results in something powerful, not only between pets and people, but in a way that makes the world a better place. By becoming part of the Petco family, you’ll be able to nurture that relationship completely–mind and body. You’ll do it by living out our unique promises to pets and pet parents.

Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Position Purpose: To ensure that proper aquatic care and husbandry is being provided to our aquatic life in the store. Act as the primary resource in their assigned store regarding all aquatic life education and care. The position will also be responsible for the achievement of the store's budgeted sales goals by driving sales in the aquatic life areas. This will be accomplished by effectively assisting customers in the proper selection of aquatic life and merchandise in accordance with their specific needs. This position will receive day to day direction and coaching from the Companion Animal Department Manager. This job is composed of a variety of different tasks that are covered by operational guidelines. Individual judgment is occasionally required to complete assigned tasks. Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. + Have a strong interest in animal welfare and possess a high level of knowledge of aquatic life care and husbandry. + Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests + Be comfortable and proficient handling and caring for aquatic life of various types and species + Independently prioritize and accomplish multiple tasks within established timeframes such as caring for aquatic life, maintaining proper water quality, setting up an maintaining displays and merchandise kits for sale and placing aquatic life orders + Maintain honesty and integrity in the work area + Move merchandise up to 50 pounds + Must be able to work evenings and weekends. Supervisory Responsibility: None Work Environment: The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to work a minimum of 20 hours per week and flexibility in scheduling of work hours including evenings and weekends to meet store needs. Qualifications Educational Background In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills. Previous Experience Minimum of one year of experience working with and/or caring for aquatic life, both freshwater and saltwater is required for this position. Qualified applicants will possess a high level of knowledge of aquatic life care and an aptitude for basic sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other associates and management within the store. Certification All current and newly hired Aquatic Specialists will be required to obtain Certification in one or more animal areas, depending on the store's needs, within the time periods specified by the Company.
PetCo Kennewick, WA, 99336, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Promotes and ensures the efficient and effective operations of the Companion Animal Department, and drives the sales of aquatic pets, reptiles, birds, and small companion animals. Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals. Maintains all related merchandise according to Petco operational standards. Initiates appropriate actions for the attainment of the Companion Animal department's budgeted sales goals, gross margin, animal and merchandise shrink targets, managing inventory levels, supply cost, reported budgeted expense rates and budgeted contribution. Helps ensure the store achieves the Petco established goals and metrics. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. + Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. + Adheres to Veterinary Protocol for all sick animals. + Ensures all supply back stock is worked daily and all other department back stock a minimum of three times per week. + Efficiently orders live animals to maximize sales, margin and inventory. Analyzes department inventory management data and recommends areas for improvement. + Ensures operational standards are maintained in the department. + Ensures all animal related maintenance tasks are being completed as outlined on the Maintenance Task List. + Achieves a minimum presentation standards at all times in the aquatics and companion animal areas. + Partner with the Merchandise Operations Leader to ensure proper in-stock merchandise levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade. + Efficiently organizes and prices all clearance merchandise for the department. + Assists the Store Leader/Guest Experience Leader in planning out location changes needed to the grid and ad planner to maximize sales. + Communicates all situations and/or conditions to the Store Leader/Guest Experience Leader that affect the store (e.g. guest complaints, item requests, inadequate inventory levels, etc.). + Ensures the proper handling and documentation for all Adoption Animals. + Ensures the completion of all Planograms, Cut-Ins and Reworks. + Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data. + Directly supervises the Aquatics Specialist(s). + Leads, provides feedback and coaches all store partners in providing quality service to satisfy the needs of Petco guests and in performing their assigned tasks. + Provides training and coaching in GUEST+ engagement and shares knowledge of department products and animal health and handling to partners daily on the sales floor and on an ongoing basis + In partnership with the Store Leader and Guest Experience Leader, ensures proper partner scheduling is maintained to ensure in-stock goals and proper guest service levels are met during peak hours. + Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching and succession planning. + In partnership with store leaders, recruits, hires and develops a team focus on building long-term guest relationships. + Verifies animal related maintenance tasks are being completed as outlined on the Maintenance Task List. Provides quick and courteous service to all guests by determining their needs, sharing product knowledge and suggesting the appropriate merchandise to satisfy their needs, utilizing GUEST+ engagement throughout the store. + Demonstrates and provides feedback and coaching on nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques for partners to increase sales. + Provides training, feedback and coaching in GUEST+ engagement and product knowledge to store partners. + Collaborates with store Partners to ensure an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery. Supervisory Responsibility Directly supervise Aquatics Specialists. Provide guidance and training to partners. Complete performance evaluations for partners. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Qualifications Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. 5 years' experience in a retail setting as a department leader, team lead or sales partner is preferred. Successful completion of all 4 CAS certification is required Experience supervising partners, demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred.
PetCo Richland, WA, 99352, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Position Purpose: Responsible to deliver customer service and grooming services to customer that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Manager or the General Manager. Position is responsible for the welfare of all live animals within the department. GSM will report to the General Manager and collaborate to drive the business. Essential Job Functions:The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation. Provide quick and courteous service to all customers by utilizing the GUEST+ model in the salon Ensure OSE standards are maintained in the department Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests Professionally perform basic grooming services on animals as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal Interest in animal welfare Move animals and merchandise up to 30 pounds Utilize grooming instruments including shears and dryers. Perform grooming services per customer instructions, ensuring the safety and well-being of animals. Adhere to all Policies and Procedures. Supervisory Responsibility: May provide guidance to Grooming Assistant(s) or other Pet Stylists Apprentice (s) in department. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks. Work Environment: The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the PSA's and other salon partners. The work environment can be noisy and wet. Qualifications Education/Experience: A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Pet Stylists Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.
PetCo Walla Walla, WA, 99362, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. Promotes the guest experience journey and a culture that consistently delivers the Petco guest brand experience. Through the lens of our Petco Co-Values, the Guest Experience Leader will be the catalyst, champion, and role model for all relationship building touch points with Petco guests. Mentors all store partners in the delivery of GUEST+ engagements to support and drive guest experiences and create Petco Promoters. Ensures the health, welfare and proper care of all live animals. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. Adheres to Veterinary Protocol for all sick animals. Acts as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service. Provides quick and courteous service to all Petco guests and their pets, by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services. Maintains knowledge of pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc. Maintains job related knowledge and express a passion about animal welfare and display integrity in the work area. Maintains familiarity of all new products and services in order to be able to engage with customers regarding new product and services features and benefits. Responds to inquiries politely and professionally regarding products, services and pricing via the telephone. Informs guests of upcoming adoption events and explain our Think Adoption First philosophy. Maintains knowledge and expertise of all Partners in order to reference them as a resource as needed, to deliver an optimal the guest experience. Maintains familiarity with current store promotions and special services. Maintains currency of seasonal training activities, such as flea and tick periods, pet summer safety, holiday promotions, etc. when applicable. Provides quick and courteous service to all customers by utilizing GUEST+ engagements Ensures Petco operational standards are maintained throughout the store. Ensures that the store is opened and / or closed as a 'key holder' in accordance with established policies and procedures. As required, assists with evaluating staffing levels on scheduled shifts to determine and ensure appropriate staffing. As required provides functional guidance to store partners, to include assignment delegation, instruction, and follow-through. On a limited basis may be required to advise the leadership team of any pertinent issues. Supervisory ResponsibilityAs need and while performing as a Leader on Duty will all partners. Provide guidance and training as needed. Provide input to performance evaluations for all partners as required. Work EnvironmentThe majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.QualificationsEducation and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Two years' experience in providing public information in the animal nutrition, care/wellness/treatment, and knowledge areas is required. Minimum of one year experience in a retail environment is highly preferred. A qualified applicant will be able to demonstrate proficiency in the areas of mathematics, basic accounting relationships, analysis and problem-solving skills. Excellence in communication and a proficiency in computer skills, and perform internet research is also required. Proficiency in the use of the Petco PetNet and have the ability to access product information using the POLARIS system is required. Successful completion of all 4 CAS certification is required. Petco trained in Nutrition is required. Must be PIJAC certified (California only). Have thorough understanding of all aspects of Pet Services. Knowledgeable of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.). Familiarity with the dog training class offerings and the store's dog training schedule. Familiarity with the store's photography and vaccination schedule. Previous Petco experience preferred.
PetCo Walla Walla, WA, 99362, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Position Purpose: Provide guests with exceptional customer service by being the subject matterexpert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed. Essential Job Functions: The incumbent must be able to perform all of thefollowing duties and responsibilities with or without a reasonableaccommodation. Act as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service. Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them. Be knowledgeable about pet-related events/resources and related costswithin the community including dog parks, dog or cat shows, pet-friendlyhotels, etc. Express passion about animal welfare and maintain integrity in the workarea. Be familiar with all new products and services in order to be able toengage with customers regarding new product and services features andbenefits. Politely and professionally respond to inquiries regarding products,services and pricing via the telephone. Bend, kneel, lift (up to 50 pounds, as necessary) and stand for longperiods of time. Supervisory Responsibility: None. Work Environment: The majority of job duties are conducted indoors, although merchandisestocking and customer carry-outs will require that an associate leave the storebriefly. Because this position requires bending, kneeling, lifting (up to 50pounds, as necessary) and standing for long periods of time. The large majorityof this associate's time will be spent in direct contact with our customers.QualificationsEducation and Experience: High school diploma or GED is generally preferred. Prefer a minimum of 2 years of experience in providing the publicinformation in the animal nutrition, care/wellness/treatment knowledgeareas is required. A minimum of one year in a retail environment is highly preferred. Possess basic computer skills with the ability to quickly research information from the Internet. Must be proficient in the use of the PETCO PetNet and have the ability to access product information using the POLARIS system. Must be certified on all 4 Companion Animal Departments. Must be Nutrition certified. Must be PIJAC certified (California only). Have thorough understanding of all aspects of Pet Services to include: Knowledge of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.) Familiarity with the dog training class offerings and the store's dog training schedule. Familiarity with the store's photography and vaccination schedule. Previous PETCO experience preferred.
PetCo Walla Walla, WA, 99362, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Provides optimal guest experience services. Assists guests in the proper selection of merchandise in accordance with their identified needs. Demonstrates a high level of interest in the welfare, health, and proper handling of all animals. Performs cashiering duties. Performs related duties in support of the store attaining its assigned sales goal. Ensures merchandise is properly stocked and priced. Adheres to established operational guidelines and store policies and procedures. Evaluates guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests. Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales. Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales. Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery. Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary. Assists in stocking and facing merchandise according to established standards. Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip. Adheres to loss prevention policies. Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate. Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health. Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care. Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc. Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork. Participates in the completion of quarterly and annual physical inventory counts. Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. Performs special projects as assigned. Supervisory ResponsibilityNone. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.QualificationsEducation and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication
PetCo Walla Walla, WA, 99362, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Promotes and ensures the efficient and effective merchandising and inventory management operations of the store. Ensures all merchandise is accurately received, priced, stocked and backroom is maintained per Petco operational standards. Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals. Helps ensure the store achieves the Petco established goals and metrics. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. + Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards. + Adheres to Veterinary Protocol for all sick animals. + Ensures 100% pricing accuracy, including verifying all pricing labels are posted and are accurate with regard to correct price and current offer date. + Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards. + Ensures that the store is well-stocked and inventory counts are accurate. + In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock. + Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence. + Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets. + Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards. + Ensures highest productivity levels are achieved for receiving, processing and stocking. + Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards. + Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink. + Ensures the facilitation and accuracy/integrity of the Blue Dot Program. + Ensure that unforgivable items are in stock at all times. + Ensures Return to Vendor and Hazardous Waste processed are managed per Petco policy. + Communicates all situations and/or conditions that affect the store to the Guest Experience Leader and/or Store Leader (e.g. guest complaints, item requests, inadequate inventory levels, + Performs all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) as needed. + Provides quick and courteous service to all guests by utilizing the GUEST+ Model throughout the store. + Ensures that the store is opened and / or closed in accordance with established policies and procedures. + Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. + Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data. + Assists the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales. Leadership 23. Directly supervises the Merchandise Operations Specialists. 24. Leads, provides feedback and coaches all store partners in providing quality service to satisfy the needs of Petco guests and in performing their assigned tasks 25. Provides training and coaching in GUEST+ Model and product knowledge to store partners 26. In partnership with the Store Leader and/or Guest Experience Leader, ensures proper store scheduling is maintained to ensure guest service during peak hours 27. Collaborates with store Partners to ensure an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle, and Repeat Delivery 28. Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching and succession planning. 29. In partnership with store leaders, recruits, hires and develops a team focus on building long-term guest relationships. Leader On Duty Key Accountabilities + Conducts and oversees hourly animal health checks to ensure the health and safety of all animals in the store. + Ensures veterinary care/consultation is provided to all ill or injured animals in a timely manner (within 24 hours of being identified as ill or injured unless it is an emergency which requires immediate care). + Verifies animal related maintenance tasks are being completed as outlined on the Maintenance Task List. + Demonstrates and provides feedback and coaching on nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques for partners to increase sales. This bullet be listed as a Key Accountability. + Provides training, feedback and coaching in GUEST+ engagement and product knowledge to store partners. This bullet should be listed as a Key Accountability. + Ensures Petco standards are maintained throughout the store. + Adheres to loss prevention policies. + As assigned, supervises the daily activities of the Grooming Salon, Dog Training, Wellness Clinic, Guest Advisors, and all store partners while performing Leader on Duty responsibilities, to include Adoption Captain responsibilities. + For CA leaders only, complete the CA Daily Inspection Report. This bullet should be listed as a Key Accountability. + Facilitates all regulatory visits in accordance with policies and procedures. This bullet should be listed as a Key Accountability. Supervisory Responsibility Directly supervise the Merchandise Operations Specialist. Complete performance evaluations for partners. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Qualifications Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. 5 years' experience in a retail setting as an inventory leader, department leader, team lead or sales partner is preferred. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred. Experience supervising staff, demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred.
PetCo Walla Walla, WA, 99362, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Position Purpose: Responsible to deliver customer service and grooming services to customer that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Manager or the General Manager. Position is responsible for the welfare of all live animals within the department. GSM will report to the General Manager and collaborate to drive the business. Essential Job Functions:The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation. Provide quick and courteous service to all customers by utilizing the GUEST+ model in the salon Ensure OSE standards are maintained in the department Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests Professionally perform basic grooming services on animals as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal Interest in animal welfare Move animals and merchandise up to 30 pounds Utilize grooming instruments including shears and dryers. Perform grooming services per customer instructions, ensuring the safety and well-being of animals. Adhere to all Policies and Procedures. Supervisory Responsibility: May provide guidance to Grooming Assistant(s) or other Pet Stylists Apprentice (s) in department. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks. Work Environment: The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the PSA's and other salon partners. The work environment can be noisy and wet. Qualifications Education/Experience: A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Pet Stylists Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. Promotes the guest experience journey and a culture that consistently delivers the Petco guest brand experience. Through the lens of our Petco Co-Values, the Guest Experience Leader will be the catalyst, champion, and role model for all relationship building touch points with Petco guests. Mentors all store partners in the delivery of GUEST+ engagements to support and drive guest experiences and create Petco Promoters. Ensures the health, welfare and proper care of all live animals. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. Adheres to Veterinary Protocol for all sick animals. Acts as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service. Provides quick and courteous service to all Petco guests and their pets, by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services. Maintains knowledge of pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc. Maintains job related knowledge and express a passion about animal welfare and display integrity in the work area. Maintains familiarity of all new products and services in order to be able to engage with customers regarding new product and services features and benefits. Responds to inquiries politely and professionally regarding products, services and pricing via the telephone. Informs guests of upcoming adoption events and explain our Think Adoption First philosophy. Maintains knowledge and expertise of all Partners in order to reference them as a resource as needed, to deliver an optimal the guest experience. Maintains familiarity with current store promotions and special services. Maintains currency of seasonal training activities, such as flea and tick periods, pet summer safety, holiday promotions, etc. when applicable. Provides quick and courteous service to all customers by utilizing GUEST+ engagements Ensures Petco operational standards are maintained throughout the store. Ensures that the store is opened and / or closed as a 'key holder' in accordance with established policies and procedures. As required, assists with evaluating staffing levels on scheduled shifts to determine and ensure appropriate staffing. As required provides functional guidance to store partners, to include assignment delegation, instruction, and follow-through. On a limited basis may be required to advise the leadership team of any pertinent issues. Supervisory ResponsibilityAs need and while performing as a Leader on Duty will all partners. Provide guidance and training as needed. Provide input to performance evaluations for all partners as required. Work EnvironmentThe majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.QualificationsEducation and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Two years' experience in providing public information in the animal nutrition, care/wellness/treatment, and knowledge areas is required. Minimum of one year experience in a retail environment is highly preferred. A qualified applicant will be able to demonstrate proficiency in the areas of mathematics, basic accounting relationships, analysis and problem-solving skills. Excellence in communication and a proficiency in computer skills, and perform internet research is also required. Proficiency in the use of the Petco PetNet and have the ability to access product information using the POLARIS system is required. Successful completion of all 4 CAS certification is required. Petco trained in Nutrition is required. Must be PIJAC certified (California only). Have thorough understanding of all aspects of Pet Services. Knowledgeable of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.). Familiarity with the dog training class offerings and the store's dog training schedule. Familiarity with the store's photography and vaccination schedule. Previous Petco experience preferred.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Promotes and ensures the efficient and effective merchandising and inventory management operations of the store. Ensures all merchandise is accurately received, priced, stocked and backroom is maintained per Petco operational standards. Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals. Helps ensure the store achieves the Petco established goals and metrics. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. + Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards. + Adheres to Veterinary Protocol for all sick animals. + Ensures 100% pricing accuracy, including verifying all pricing labels are posted and are accurate with regard to correct price and current offer date. + Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards. + Ensures that the store is well-stocked and inventory counts are accurate. + In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock. + Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence. + Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets. + Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards. + Ensures highest productivity levels are achieved for receiving, processing and stocking. + Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards. + Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink. + Ensures the facilitation and accuracy/integrity of the Blue Dot Program. + Ensure that unforgivable items are in stock at all times. + Ensures Return to Vendor and Hazardous Waste processed are managed per Petco policy. + Communicates all situations and/or conditions that affect the store to the Guest Experience Leader and/or Store Leader (e.g. guest complaints, item requests, inadequate inventory levels, + Performs all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) as needed. + Provides quick and courteous service to all guests by utilizing the GUEST+ Model throughout the store. + Ensures that the store is opened and / or closed in accordance with established policies and procedures. + Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. + Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data. + Assists the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales. Leadership 23. Directly supervises the Merchandise Operations Specialists. 24. Leads, provides feedback and coaches all store partners in providing quality service to satisfy the needs of Petco guests and in performing their assigned tasks 25. Provides training and coaching in GUEST+ Model and product knowledge to store partners 26. In partnership with the Store Leader and/or Guest Experience Leader, ensures proper store scheduling is maintained to ensure guest service during peak hours 27. Collaborates with store Partners to ensure an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle, and Repeat Delivery 28. Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching and succession planning. 29. In partnership with store leaders, recruits, hires and develops a team focus on building long-term guest relationships. Leader On Duty Key Accountabilities + Conducts and oversees hourly animal health checks to ensure the health and safety of all animals in the store. + Ensures veterinary care/consultation is provided to all ill or injured animals in a timely manner (within 24 hours of being identified as ill or injured unless it is an emergency which requires immediate care). + Verifies animal related maintenance tasks are being completed as outlined on the Maintenance Task List. + Demonstrates and provides feedback and coaching on nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques for partners to increase sales. This bullet be listed as a Key Accountability. + Provides training, feedback and coaching in GUEST+ engagement and product knowledge to store partners. This bullet should be listed as a Key Accountability. + Ensures Petco standards are maintained throughout the store. + Adheres to loss prevention policies. + As assigned, supervises the daily activities of the Grooming Salon, Dog Training, Wellness Clinic, Guest Advisors, and all store partners while performing Leader on Duty responsibilities, to include Adoption Captain responsibilities. + For CA leaders only, complete the CA Daily Inspection Report. This bullet should be listed as a Key Accountability. + Facilitates all regulatory visits in accordance with policies and procedures. This bullet should be listed as a Key Accountability. Supervisory Responsibility Directly supervise the Merchandise Operations Specialist. Complete performance evaluations for partners. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Qualifications Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. 5 years' experience in a retail setting as an inventory leader, department leader, team lead or sales partner is preferred. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred. Experience supervising staff, demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Efficiently executes merchandising operations to ensure consistency with product sets and signage displays in the store and when necessary across a group of stores in a Market or District. Ensures the health, welfare and proper care of all live animals. Reduces time spent on merchandising processes due to an increased familiarity of sets. Assists in the receiving of merchandise to and from the store and ensures that all merchandise is properly stocked and priced, and provides guest service, as necessary. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. + Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. + Adheres to Veterinary Protocol for all sick animals. + Interacts professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests. + Provides quick and courteous service to all guests by determining their needs, sharing product knowledge and suggesting the appropriate merchandise to satisfy their needs, utilizing GUEST+ engagement throughout the store. + Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales. + Applies strong merchandising knowledge and exercises organization skills. + Assists with the unloading, pricing and stocking of merchandise according to operational guidelines in order to ensure that the store is well stocked and that supply counts are accurate. + Verifies that all pricing and inventory information is accurate, ensures that all merchandise is properly priced, that all SKU information is correct and that all required inventory control paperwork is competed accurately and in a timely manner. + Adheres to and promotes established safety procedures. + Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, bathroom maintenance, etc. + Participates in the completion of quarterly and annual physical inventory counts. + As required, travels to a designated store following a scheduled timeline to complete projects, i.e. Category Reviews, Action Memos, Recalls, Resets, etc. + As required, must have access to reliable transportation and possess proper vehicle insurance. Must be diligent in completion of time keeping, mileage calculations and expenses. + Completes projects following policies & procedure; cleaning, planogram sets, proper labeling, and signage & fixture needs of project, disposal of RTV items as a result of set, appropriate hazardous waste storage and clean up. + Analyzes on-site/actual conditions in comparison to written plan, identifies necessary corrections and recommends alterations as necessary and troubleshoot resolutions. In coordination with Store/Field partners and/or Support Center departments/partners, ensures actual fixturing, floor plan set-up, stocking and merchandising is completed according to scheduled plan and if changes are made that they are properly communicated for all assigned locations. + Communicates with the Merchandise Operations Leader and the Store Leader upon completion of day on any remaining unfinished projects, blue dot program needs, screen correction information for the Store to complete at end of day, overall set changes (adds/deletes/moves), DMB, POGS and sign off of completion form. + Performs special projects as required, i.e. Space Optimization, POG integrity, Ad Promotions, etc. Supervisory Responsibility None. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Qualifications Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Provides optimal guest experience services. Assists guests in the proper selection of merchandise in accordance with their identified needs. Demonstrates a high level of interest in the welfare, health, and proper handling of all animals. Performs cashiering duties. Performs related duties in support of the store attaining its assigned sales goal. Ensures merchandise is properly stocked and priced. Adheres to established operational guidelines and store policies and procedures. Evaluates guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. + Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. + Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests. + Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales. + Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales. + Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery. + Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary. + Assists in stocking and facing merchandise according to established standards. + Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip. Adheres to loss prevention policies. + Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate. + Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health. + Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care. + Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc. + Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork. + Participates in the completion of quarterly and annual physical inventory counts. + Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. + Performs special projects as assigned. Supervisory Responsibility None. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Qualifications Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Position Purpose: To ensure that proper aquatic care and husbandry is being provided to our aquatic life in the store. Act as the primary resource in their assigned store regarding all aquatic life education and care. The position will also be responsible for the achievement of the store's budgeted sales goals by driving sales in the aquatic life areas. This will be accomplished by effectively assisting customers in the proper selection of aquatic life and merchandise in accordance with their specific needs. This position will receive day to day direction and coaching from the Companion Animal Department Manager. This job is composed of a variety of different tasks that are covered by operational guidelines. Individual judgment is occasionally required to complete assigned tasks. Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. + Have a strong interest in animal welfare and possess a high level of knowledge of aquatic life care and husbandry. + Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests + Be comfortable and proficient handling and caring for aquatic life of various types and species + Independently prioritize and accomplish multiple tasks within established timeframes such as caring for aquatic life, maintaining proper water quality, setting up an maintaining displays and merchandise kits for sale and placing aquatic life orders + Maintain honesty and integrity in the work area + Move merchandise up to 50 pounds + Must be able to work evenings and weekends. Supervisory Responsibility: None Work Environment: The majority of job duties are conducted indoors, although customer carryouts and veterinarian visits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to work a minimum of 20 hours per week and flexibility in scheduling of work hours including evenings and weekends to meet store needs. Qualifications Educational Background In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills. Previous Experience Minimum of one year of experience working with and/or caring for aquatic life, both freshwater and saltwater is required for this position. Qualified applicants will possess a high level of knowledge of aquatic life care and an aptitude for basic sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other associates and management within the store. Certification All current and newly hired Aquatic Specialists will be required to obtain Certification in one or more animal areas, depending on the store's needs, within the time periods specified by the Company.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
$2,000 sign-on bonus available for pet stylists. Ask the hiring manager for details. Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Position Purpose: Responsible to deliver customer service and grooming services to customer that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Manager or the General Manager. Position is responsible for the welfare of all live animals within the department. GSM will report to the General Manager and collaborate to drive the business. Essential Job Functions:The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation. + Provide quick and courteous service to all customers by utilizing the GUEST+ model in the salon + Ensure OSE standards are maintained in the department + Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests + Professionally perform basic grooming services on animals as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal + Interest in animal welfare + Move animals and merchandise up to 30 pounds + Utilize grooming instruments including shears and dryers. + Perform grooming services per customer instructions, ensuring the safety and well-being of animals. + Adhere to all Policies and Procedures. Supervisory Responsibility: May provide guidance to Grooming Assistant(s) or other Pet Stylists Apprentice (s) in department. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks. Work Environment: The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the PSA's and other salon partners. The work environment can be noisy and wet. Qualifications Education/Experience: A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Pet Stylists Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Efficiently executes merchandising operations to ensure consistency with product sets and signage displays in the store and when necessary across a group of stores in a Market or District. Ensures the health, welfare and proper care of all live animals. Reduces time spent on merchandising processes due to an increased familiarity of sets. Assists in the receiving of merchandise to and from the store and ensures that all merchandise is properly stocked and priced, and provides guest service, as necessary. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. Adheres to Veterinary Protocol for all sick animals. Interacts professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests. Provides quick and courteous service to all guests by determining their needs, sharing product knowledge and suggesting the appropriate merchandise to satisfy their needs, utilizing GUEST+ engagement throughout the store. Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales. Applies strong merchandising knowledge and exercises organization skills. Assists with the unloading, pricing and stocking of merchandise according to operational guidelines in order to ensure that the store is well stocked and that supply counts are accurate. Verifies that all pricing and inventory information is accurate, ensures that all merchandise is properly priced, that all SKU information is correct and that all required inventory control paperwork is competed accurately and in a timely manner. Adheres to and promotes established safety procedures. Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, bathroom maintenance, etc. Participates in the completion of quarterly and annual physical inventory counts. As required, travels to a designated store following a scheduled timeline to complete projects, i.e. Category Reviews, Action Memos, Recalls, Resets, etc. As required, must have access to reliable transportation and possess proper vehicle insurance. Must be diligent in completion of time keeping, mileage calculations and expenses. Completes projects following policies & procedure; cleaning, planogram sets, proper labeling, and signage & fixture needs of project, disposal of RTV items as a result of set, appropriate hazardous waste storage and clean up. Analyzes on-site/actual conditions in comparison to written plan, identifies necessary corrections and recommends alterations as necessary and troubleshoot resolutions. In coordination with Store/Field partners and/or Support Center departments/partners, ensures actual fixturing, floor plan set-up, stocking and merchandising is completed according to scheduled plan and if changes are made that they are properly communicated for all assigned locations. Communicates with the Merchandise Operations Leader and the Store Leader upon completion of day on any remaining unfinished projects, blue dot program needs, screen correction information for the Store to complete at end of day, overall set changes (adds/deletes/moves), DMB, POGS and sign off of completion form. Performs special projects as required, i.e. Space Optimization, POG integrity, Ad Promotions, etc. Supervisory ResponsibilityNone. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.QualificationsEducation and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. Promotes the guest experience journey and a culture that consistently delivers the Petco guest brand experience. Through the lens of our Petco Co-Values, the Guest Experience Leader will be the catalyst, champion, and role model for all relationship building touch points with Petco guests. Mentors all store partners in the delivery of GUEST+ engagements to support and drive guest experiences and create Petco Promoters. Ensures the health, welfare and proper care of all live animals. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. + Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. + Adheres to Veterinary Protocol for all sick animals. + Acts as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service. + Provides quick and courteous service to all Petco guests and their pets, by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services. + Maintains knowledge of pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc. + Maintains job related knowledge and express a passion about animal welfare and display integrity in the work area. + Maintains familiarity of all new products and services in order to be able to engage with customers regarding new product and services features and benefits. + Responds to inquiries politely and professionally regarding products, services and pricing via the telephone. + Informs guests of upcoming adoption events and explain our Think Adoption First philosophy. + Maintains knowledge and expertise of all Partners in order to reference them as a resource as needed, to deliver an optimal the guest experience. + Maintains familiarity with current store promotions and special services. + Maintains currency of seasonal training activities, such as flea and tick periods, pet summer safety, holiday promotions, etc. when applicable. + Provides quick and courteous service to all customers by utilizing GUEST+ engagements + Ensures Petco operational standards are maintained throughout the store. + Ensures that the store is opened and / or closed as a 'key holder' in accordance with established policies and procedures. + As required, assists with evaluating staffing levels on scheduled shifts to determine and ensure appropriate staffing. + As required provides functional guidance to store partners, to include assignment delegation, instruction, and follow-through. + On a limited basis may be required to advise the leadership team of any pertinent issues. Supervisory Responsibility As need and while performing as a Leader on Duty will all partners. Provide guidance and training as needed. Provide input to performance evaluations for all partners as required. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Qualifications Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Two years' experience in providing public information in the animal nutrition, care/wellness/treatment, and knowledge areas is required. Minimum of one year experience in a retail environment is highly preferred. A qualified applicant will be able to demonstrate proficiency in the areas of mathematics, basic accounting relationships, analysis and problem-solving skills. Excellence in communication and a proficiency in computer skills, and perform internet research is also required. Proficiency in the use of the Petco PetNet and have the ability to access product information using the POLARIS system is required. Successful completion of all 4 CAS certification is required. Petco trained in Nutrition is required. Must be PIJAC certified (California only). Have thorough understanding of all aspects of Pet Services. Knowledgeable of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.). Familiarity with the dog training class offerings and the store's dog training schedule. Familiarity with the store's photography and vaccination schedule. Previous Petco experience preferred.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Provides optimal guest experience services. Assists guests in the proper selection of merchandise in accordance with their identified needs. Demonstrates a high level of interest in the welfare, health, and proper handling of all animals. Performs cashiering duties. Performs related duties in support of the store attaining its assigned sales goal. Ensures merchandise is properly stocked and priced. Adheres to established operational guidelines and store policies and procedures. Evaluates guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. + Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. + Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests. + Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales. + Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales. + Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery. + Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary. + Assists in stocking and facing merchandise according to established standards. + Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip. Adheres to loss prevention policies. + Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate. + Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health. + Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care. + Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc. + Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork. + Participates in the completion of quarterly and annual physical inventory counts. + Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. + Performs special projects as assigned. Supervisory Responsibility None. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Qualifications Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement: The position is designed to assess partners that want move into the Pet Stylist Apprentice Program. In this position the incumbent will provide basic salon services, customer service and administrative tasks as necessary. This job is composed of tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks, most questions are directed to either the Grooming Salon Manager, General Manager or Pet Stylist. This position is to prepare you for Petco's Pet Stylist Apprentice position, where you will be taught a skill in the art of professional pet styling. Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests Independently prioritize and accomplish multiple tasks within established timeframes Interest in animal welfare Move animals up to 30 pounds Supervisory Responsibility: None Work Environment: The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the GSM and other salon partners. The work environment can be noisy and wet. QualificationsEducation and Experience: A qualified applicant to this position will demonstrate basic knowledge in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Purpose Statement Provide guests with exceptional customer service by being the subject matter expert on all products, nutrition, services, in-store promotions, local community events and other areas of animal care and wellness. Promotes the guest experience journey and a culture that consistently delivers the Petco guest brand experience. Through the lens of our Petco Co-Values, the Guest Experience Leader will be the catalyst, champion, and role model for all relationship building touch points with Petco guests. Mentors all store partners in the delivery of GUEST+ engagements to support and drive guest experiences and create Petco Promoters. Ensures the health, welfare and proper care of all live animals. The Guest Advisor may be a 'key holder' and Leader on Duty (LOD) on a limited basis as needed. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. + Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards. + Adheres to Veterinary Protocol for all sick animals. + Acts as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service. + Provides quick and courteous service to all Petco guests and their pets, by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services. + Maintains knowledge of pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc. + Maintains job related knowledge and express a passion about animal welfare and display integrity in the work area. + Maintains familiarity of all new products and services in order to be able to engage with customers regarding new product and services features and benefits. + Responds to inquiries politely and professionally regarding products, services and pricing via the telephone. + Informs guests of upcoming adoption events and explain our Think Adoption First philosophy. + Maintains knowledge and expertise of all Partners in order to reference them as a resource as needed, to deliver an optimal the guest experience. + Maintains familiarity with current store promotions and special services. + Maintains currency of seasonal training activities, such as flea and tick periods, pet summer safety, holiday promotions, etc. when applicable. + Provides quick and courteous service to all customers by utilizing GUEST+ engagements + Ensures Petco operational standards are maintained throughout the store. + Ensures that the store is opened and / or closed as a 'key holder' in accordance with established policies and procedures. + As required, assists with evaluating staffing levels on scheduled shifts to determine and ensure appropriate staffing. + As required provides functional guidance to store partners, to include assignment delegation, instruction, and follow-through. + On a limited basis may be required to advise the leadership team of any pertinent issues. Supervisory Responsibility As need and while performing as a Leader on Duty will all partners. Provide guidance and training as needed. Provide input to performance evaluations for all partners as required. Work Environment The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Qualifications Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Two years' experience in providing public information in the animal nutrition, care/wellness/treatment, and knowledge areas is required. Minimum of one year experience in a retail environment is highly preferred. A qualified applicant will be able to demonstrate proficiency in the areas of mathematics, basic accounting relationships, analysis and problem-solving skills. Excellence in communication and a proficiency in computer skills, and perform internet research is also required. Proficiency in the use of the Petco PetNet and have the ability to access product information using the POLARIS system is required. Successful completion of all 4 CAS certification is required. Petco trained in Nutrition is required. Must be PIJAC certified (California only). Have thorough understanding of all aspects of Pet Services. Knowledgeable of the grooming salon program certification (PETCO Promise, Pet Stylist Mentor Program, Canine Heritage Breed Test, Pet First Aid.). Familiarity with the dog training class offerings and the store's dog training schedule. Familiarity with the store's photography and vaccination schedule. Previous Petco experience preferred.
PetCo Anchorage, AK, 99503, USA
Apr 23, 2018
Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. Position Purpose: Responsible to deliver customer service and grooming services to customer that align with our brand promise. This job is composed of a variety of different tasks that are covered by operational guidelines, and while individual judgment may occasionally be required in order to complete assigned tasks; most questions are directed to either the Grooming Salon Manager or the General Manager. Position is responsible for the welfare of all live animals within the department. GSM will report to the General Manager and collaborate to drive the business. Essential Job Functions:The incumbent must be able to consistently perform all of the following duties and responsibilities with or without a reasonable accommodation. + Provide quick and courteous service to all customers by utilizing the GUEST+ model in the salon + Ensure OSE standards are maintained in the department + Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests + Professionally perform basic grooming services on animals as requested by customers and in accordance with company policy and procedure, ensuring the safety and well-being of each animal + Interest in animal welfare + Move animals and merchandise up to 30 pounds + Utilize grooming instruments including shears and dryers. + Perform grooming services per customer instructions, ensuring the safety and well-being of animals. + Adhere to all Policies and Procedures. Supervisory Responsibility: May provide guidance to Grooming Assistant(s) or other Pet Stylists Apprentice (s) in department. May also test potential applicants for grooming procedures and evaluate skills and other job related tasks. Work Environment: The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with our customers and their dogs and the remaining time will be with the PSA's and other salon partners. The work environment can be noisy and wet. Qualifications Education/Experience: A qualified applicant to this position will demonstrate knowledge and skills in the grooming industry, and either a high school diploma or its equivalent (GED) is preferred. In addition, the applicant must have completed the Pet Stylists Apprentice Program or a minimum of one year's experience grooming/styling pets under the leadership of a professional groomer and must successfully complete a personal skills evaluation by a Petco Pet Stylist or Grooming Salon Manager.
PetCo Wasilla, AK, 99629, USA