Nothing complements a good meal like great service. Our team members run each restaurant like their own dining room, and anyone who comes to enjoy our food is a welcomed guest.

We may have more than 450 restaurants and 10,000 employees, but it’s a small world at Boston Market.

Don’t be surprised if you’re greeted by name at your neighborhood Boston Market. Or the door is opened for you. Or your food is served on a real plate with a real smile.

Apr 19, 2018
Company: Boston Market Corporation Position: Hourly Shift Supervisor - Restaurant Department: Restaurant Staff Status: Full Time Shift: First / Day Second / Afternoon Third / Night Req #: 2043659 Apply now Date posted: March 13, 2018 Location: 3555 West Rd., Boston Market Location #527 Trenton, MI, 48183, US Job category: Hourly Job link: Summary/Objective:Responsible for assisting the management team in all aspects of shift management and ensuring each restaurant guest has an outstanding experience each and every time, by preparing and serving great tasting food according to established recipes and procedures. Responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. Essential Functions: + Ensures all processes and procedures are followed in the absence of other management staff. + Leads with integrity and focuses on the Company’s mission and values: Simplify life for our guests by creating awesome rotisserie meals, served quickly by warm and friendly people. + Maintains a positive working relationship and treats all employees with respect while providing clear and consistent direction to crew members as needed during the work day to ensure operational excellence is consistently executed. + Maximizes profits by managing P&L controllable items such as labor, foot cost and supplies. + Maintains sparkling clean restaurants and ensures QSC standards are achieved. + Creates delightful positive dining experiences by delivering a high level of service and ensuring all crew members engage in conversations with guests to understand their needs and exceed their expectations. + Upholds sales and service techniques to ensure a great guest experience. + Ensures crew members follow recipes and instructions to accurately prepare all orders. + Ensures crew members are extremely accurate with weights and measurements for all recipe items. + Ensures crew members work at a pace to maintain restaurant’s established speed of service guidelines. + Ensures workstations are clean at all times. + Ensures cashiers follow cash handling procedures at all times. + Executes proper security, cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. + Ensures crew members monitor dining room, restroom, parking lot, and overall facility cleanliness. + Ensures compliance with employment law, safety regulations, and all company policies and procedures during all shifts. + Effectively handles and manages confidential and sensitive information. + Strives to create and maintain a diverse team. + Performs other duties as required and assigned. Competencies: Accountability Customer Focus Effective Oral Communication Execution Excellence & Reliability Interpersonal Skills Relationship Building Stress Management/Composure Teamwork & Collaboration Time Management Work Environment: + Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. + Move throughout the restaurant for extended periods of time (up to 8 hours per day). + Move 50 lbs. for distances of up to 10 feet. + Balance and move up to 25 lbs. for distances of up to 50 feet. + Understand and respond to team members’ and guests’ requests in a loud environment. + Perform basic math and understand finances and cost management. + Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type / Expected Hours of Work: This may be a full-time position; typical hours are between 8:00am to 4:00pm or 2:00pm to CLOSE; work hours are variable. Required Education and Experience: + High school or GED required. + Ability to work a flexible schedule including opening, closing, weekends, and holidays. + Must be at least 18 years of age. + 6 months experience using a PC and MS Office Suite. + 6 months experience working in a fast paced environment. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Relationships / Contacts: Interacts daily with external guests as well as works alongside General Manager and team members. Infrequently contacts Area Manager and various field and support center personnel. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Management
Boston Market Trenton, MI, USA
Apr 19, 2018
Company: Boston Market Corporation Position: Restaurant Delivery Driver Part-Time Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1800737 Apply now Date posted: October 5, 2017 Location: 586 Governor Ritchie Hwy, Boston Market Location #246 Severna Park, MD, 21146, US Job category: Hourly Job link: Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: + Make safe and efficient deliveries from a Boston Market store location to customers within trade area + Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). + Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed + Responsible for the buffet set up at the client location according to Boston Market standards or customer request. + Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery + At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment + Load all delivery orders, up to 50 pounds, in the delivery vehicle + Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. + Miscellaneous tasks at the restaurant as needed + Primary Tasks are Catering related. + Cleaning delivery equipment + Inventory catering shelf + Assemble Market Boxes with set ups of 15 and 25 + Enter leads into computer system Job RequirementsJob Qualifications: + All drivers must be 18 years of age + Need access to reliable transportation to make deliveries + Own or be willing to purchase a working cell phone + Must be able to pass the Motor Vehicle Check requirements for Boston Market + Posses a valid drivers license and proof of insurance + Need to be able to work a flexible schedule + Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Severna Park, MD, USA
Apr 19, 2018
Company: Boston Market Corporation Position: Human Resources Generalist (Req #: 2129367) Department: Support Center Status: Full Time Shift: Salaried Minimum education: Associate's Degree/Certificate Openings: 1 EEO code: 2. Professionals Apply now Date posted: April 13, 2018 Location: 14103 Denver West Parkway, Boston Market Corporate Golden, CO, 80401, US End date: July 31, 2018 Compensation: Not disclosed Job code: Support Center Job link: Essential Functions: + Assists in the tactical tasks regarding compensation programs. + Assists base pay and bonus programs, including midyear and annual merit and bonus cycles. + Updates, monitors, and maintains eligible salary adjustments/increases upon direction from the VP of HR. + Coordinates with the Director of HR to streamline processes and ensure compliance with regulatory requirements. + Ensures compliance with federal, state and local employment laws and regulations. + Monitors and verifies compliance in employee personnel files. + Ensure compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audits Forms I-9. + Administers and monitors restaurants across the system has required Labor Law Posters; verifies billing accuracy and processes payment to outside vendor. + Participates in all staff meetings and attends other meetings as directed. + Tracks, prioritizes, and finishes duties and projects as required and assigned in an efficient and timely manner. + Returns all emails and voice mails within 24 hours. + Deals with interruptions and successfully manages multiple tasks. + Maintains highest level of confidentiality discretion, and integrity. + Maintains behaviors and actions consistent with the company’s values and standards. + Continuously looks for ways to increase professional development. + Works additional hours as needed. + Regular and punctual attendance. + Performs other related duties as required and assigned. Competencies: Accountability Continuous Learning Customer Focus Effective Communication Flexibility/Open Mindedness Interpersonal Skills Organized/Detail Oriented Relationship Building Teamwork & Collaboration Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type/Expected Hours of Work: This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some overtime may be required. Required Education and Experience: + Associates degree in Human Resources Management or related field. + 3 years of Human Resources experience. + 3 years of experience using Microsoft Office Suite; intermediate skills in Excel. Preferred Education and Experience: + 5 years of Human Resources Generalist experience. + 5 years of experience using Microsoft Office Suite; advance skills in Excel. + PHR or SPHR Certification by HRCI. + SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP). Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Relationships/Contacts: Interacts daily with members of the Human Resources department, frequently interacts with members of the Support Center, and the Field Management team. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status.
Boston Market Golden, CO, USA
Apr 18, 2018
Company: Boston Market Corporation Position: Restaurant Delivery Driver Part-Time Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1801091 Apply now Date posted: October 5, 2017 Location: 31 Snyder Ave, Boston Market Location #1095 Philadelphia, PA, 19148, US Job category: Hourly Job link: Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: + Make safe and efficient deliveries from a Boston Market store location to customers within trade area + Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). + Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed + Responsible for the buffet set up at the client location according to Boston Market standards or customer request. + Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery + At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment + Load all delivery orders, up to 50 pounds, in the delivery vehicle + Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. + Miscellaneous tasks at the restaurant as needed + Primary Tasks are Catering related. + Cleaning delivery equipment + Inventory catering shelf + Assemble Market Boxes with set ups of 15 and 25 + Enter leads into computer system Job RequirementsJob Qualifications: + All drivers must be 18 years of age + Need access to reliable transportation to make deliveries + Own or be willing to purchase a working cell phone + Must be able to pass the Motor Vehicle Check requirements for Boston Market + Posses a valid drivers license and proof of insurance + Need to be able to work a flexible schedule + Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Philadelphia, PA, USA
Apr 18, 2018
Company: Boston Market Corporation Position: Assistant GM - Restaurant Department: Restaurant Management Status: Full Time Shift: First / Day Second / Afternoon Third / Night Req #: 2003774 Apply now Date posted: February 14, 2018 Location: 61-45 188th St, Boston Market Location #641 Fresh Meadows, NY, 11365, US Job category: Restaurant Management Job link: Summary/Objective:To assume overall responsibility of restaurant operations in general manager’s absence. Build store profitability by following established procedures. Operate and ensure compliance with prescribed policies and practices. Assist with the recruitment and training of restaurant employees. Participate in building brand image in the local community. Essential Functions: + Effectively executes the essential functions of a General Manager in the event of the General Manager’s absence. + Leads with integrity and focuses on the Company’s mission and values: Simplify life for our guests by creating awesome rotisserie meals, served quickly by warm and friendly people. + Provides clear and consistent direction to Hourly Shift Supervisors and crew members as needed during the work day to ensure operational excellence is consistently executed. + Maximizes profits by managing P&L controllable items. + Maintains sparkling clean restaurants and ensures QSC standards are achieved. + Leads all guest components including excellent food quality, exceptional guest service, crew member friendliness, and cleanliness through the team using proven systems and routines. + Consistently finds ways to create delightful positive dining experiences by delivering a high level of service and ensuring all crew members engage in conversations with guests to understand their needs and exceed their expectations. + Directs the cleaning of the dining areas, washing of kitchen utensils and equipment to comply with Quality Service Control (QSC) and government sanitation standards. + Orders food, equipment, and supplies while maintaining Optimum Food Costs (OFC). + Implements General Manager plans to meet sales objectives. + Upholds sales and service techniques to ensure a great guest experience. + Investigates and resolves customer complaints regarding food quality or service when general manager is absent. + Ensures the safety of guests and crew members through training and execution of food safety and restaurant safety standards and guidelines. + Assists in effectively hiring individuals that are the best fit and most qualified for the business. + Assists in training and coaching crew members in culinary and guest services principles and practices. + Monitors team member’s performance and training and provides meaningful feedback to the General Manager on an ongoing basis. + Prevents employee relation issues by consistently executing human resources practices and ensuring guidelines and processes are adhered to. + Ensures all employees adhere to the company’s uniform standards. + Reinforces the compliance of all company policies and procedures (people, safety, assets, cash, etc.). + Ensures compliance with employment law, safety regulations, and all company policies and procedures during all shifts. + Effectively handles and manages confidential and sensitive information. + Strives to create and maintain a diverse team. + Performs other duties as required and assigned. Competencies: Accountability Customer Focus Effective Communication, written and oral Execution Excellence & Reliability Interpersonal Skills Personal Effectiveness/Credibility Relationship Building Stress Management/Composure Teamwork & Collaboration Time Management Supervisory Responsibility This position is responsible for assisting in the hiring, training, coaching, developing, and managing the performance of crew members. Work Environment: + Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. + Move throughout the restaurant for extended periods of time (up to 10-12 hours per day). + Move 50 lbs. for distances of up to 10 feet. + Balance and move up to 25 lbs. for distances of up to 50 feet. + Understand and respond to team members’ and guests’ requests in a loud environment. + Perform basic math and understand finances and cost management. + Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type / Expected Hours of Work: This is a full-time position; typical hours could be anywhere between 8:00am to 11:00pm, with about 50 - 52 hours of work per week expected. Required Education and Experience: + High school or GED required. + Ability to work a flexible schedule including opening, closing, weekends, and holidays. + Must be at least 21 years of age. + 6 mths experience using a PC and MS Office Suite. + 6 mths experience working in a fast paced environment. + 6 mths experience meeting and or exceeding customer service overall satisfaction results. Preferred Education and Experience: + College degree or equivalent work experience. + 1 year experience managing restaurant operations, financials, and control systems. + 1 year management or leadership experience coaching and mentoring team members. + 2 years’ experience as a restaurant/retail experience. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Relationships / Contacts: Interacts daily with external guests as well as works alongside General Manager and team members. Infrequently contacts Area Manager and various field and support center personnel. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Management
Boston Market Fresh Meadows, Queens, NY, USA
Apr 18, 2018
Company: Boston Market Corporation Position: Assistant GM - Restaurant Department: Restaurant Management Status: Full Time Shift: First / Day Second / Afternoon Third / Night Req #: 1815305 Apply now Date posted: October 17, 2017 Location: 168 Broadway, Boston Market Location #29 Saugus, MA, 01906, US Job category: Restaurant Management Job link: Summary/Objective:To assume overall responsibility of restaurant operations in general manager’s absence. Build store profitability by following established procedures. Operate and ensure compliance with prescribed policies and practices. Assist with the recruitment and training of restaurant employees. Participate in building brand image in the local community. Essential Functions: + Effectively executes the essential functions of a General Manager in the event of the General Manager’s absence. + Leads with integrity and focuses on the Company’s mission and values: Simplify life for our guests by creating awesome rotisserie meals, served quickly by warm and friendly people. + Provides clear and consistent direction to Hourly Shift Supervisors and crew members as needed during the work day to ensure operational excellence is consistently executed. + Maximizes profits by managing P&L controllable items. + Maintains sparkling clean restaurants and ensures QSC standards are achieved. + Leads all guest components including excellent food quality, exceptional guest service, crew member friendliness, and cleanliness through the team using proven systems and routines. + Consistently finds ways to create delightful positive dining experiences by delivering a high level of service and ensuring all crew members engage in conversations with guests to understand their needs and exceed their expectations. + Directs the cleaning of the dining areas, washing of kitchen utensils and equipment to comply with Quality Service Control (QSC) and government sanitation standards. + Orders food, equipment, and supplies while maintaining Optimum Food Costs (OFC). + Implements General Manager plans to meet sales objectives. + Upholds sales and service techniques to ensure a great guest experience. + Investigates and resolves customer complaints regarding food quality or service when general manager is absent. + Ensures the safety of guests and crew members through training and execution of food safety and restaurant safety standards and guidelines. + Assists in effectively hiring individuals that are the best fit and most qualified for the business. + Assists in training and coaching crew members in culinary and guest services principles and practices. + Monitors team member’s performance and training and provides meaningful feedback to the General Manager on an ongoing basis. + Prevents employee relation issues by consistently executing human resources practices and ensuring guidelines and processes are adhered to. + Ensures all employees adhere to the company’s uniform standards. + Reinforces the compliance of all company policies and procedures (people, safety, assets, cash, etc.). + Ensures compliance with employment law, safety regulations, and all company policies and procedures during all shifts. + Effectively handles and manages confidential and sensitive information. + Strives to create and maintain a diverse team. + Performs other duties as required and assigned. Competencies: Accountability Customer Focus Effective Communication, written and oral Execution Excellence & Reliability Interpersonal Skills Personal Effectiveness/Credibility Relationship Building Stress Management/Composure Teamwork & Collaboration Time Management Supervisory Responsibility This position is responsible for assisting in the hiring, training, coaching, developing, and managing the performance of crew members. Work Environment: + Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. + Move throughout the restaurant for extended periods of time (up to 10-12 hours per day). + Move 50 lbs. for distances of up to 10 feet. + Balance and move up to 25 lbs. for distances of up to 50 feet. + Understand and respond to team members’ and guests’ requests in a loud environment. + Perform basic math and understand finances and cost management. + Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type / Expected Hours of Work: This is a full-time position; typical hours could be anywhere between 8:00am to 11:00pm, with about 50 - 52 hours of work per week expected. Required Education and Experience: + High school or GED required. + Ability to work a flexible schedule including opening, closing, weekends, and holidays. + Must be at least 21 years of age. + 6 mths experience using a PC and MS Office Suite. + 6 mths experience working in a fast paced environment. + 6 mths experience meeting and or exceeding customer service overall satisfaction results. Preferred Education and Experience: + College degree or equivalent work experience. + 1 year experience managing restaurant operations, financials, and control systems. + 1 year management or leadership experience coaching and mentoring team members. + 2 years’ experience as a restaurant/retail experience. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Relationships / Contacts: Interacts daily with external guests as well as works alongside General Manager and team members. Infrequently contacts Area Manager and various field and support center personnel. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Management
Boston Market Saugus, MA, USA
Apr 18, 2018
Company: Boston Market Corporation Position: Server - Restaurant Team Member Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1815309 Apply now Date posted: October 17, 2017 Location: 168 Broadway, Boston Market Location #29 Saugus, MA, 01906, US Job category: Hourly Job link: Typically, you are the first person our guests meet or see when they walk in the door. As a result, it's critical that you make them feel welcome. This doesn't mean that you need to try and contact them from across the room, but when they approach you to place their order, please smile and greet them with sincerity and kindness. Ask them if they have any questions about our menu that you may answer, or if they would like to sample any of our awesome gourmet sides. In doing this, you will delight our guests and may give them a reason to come back to try that side item they have never tried before. Once you've given them a chance to ask questions and sample our sides, it's time to take their order and prepare their plate. It's important that you understand that you set the tone for our guests immediately when you meet and greet them. Your careful attention to their needs, assistance with their order, and preparation of their plates or meal is a big part of the reason Boston Market is a special and unique place. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Saugus, MA, USA
Apr 18, 2018
Company: Boston Market Corporation Position: Restaurant Delivery Driver Part-Time Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1815308 Apply now Date posted: October 17, 2017 Location: 168 Broadway, Boston Market Location #29 Saugus, MA, 01906, US Job category: Hourly Job link: Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: + Make safe and efficient deliveries from a Boston Market store location to customers within trade area + Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). + Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed + Responsible for the buffet set up at the client location according to Boston Market standards or customer request. + Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery + At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment + Load all delivery orders, up to 50 pounds, in the delivery vehicle + Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. + Miscellaneous tasks at the restaurant as needed + Primary Tasks are Catering related. + Cleaning delivery equipment + Inventory catering shelf + Assemble Market Boxes with set ups of 15 and 25 + Enter leads into computer system Job RequirementsJob Qualifications: + All drivers must be 18 years of age + Need access to reliable transportation to make deliveries + Own or be willing to purchase a working cell phone + Must be able to pass the Motor Vehicle Check requirements for Boston Market + Posses a valid drivers license and proof of insurance + Need to be able to work a flexible schedule + Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Saugus, MA, USA
Apr 18, 2018
Company: Boston Market Corporation Position: General Manager - Restaurant Department: Restaurant Management Status: Full Time Shift: First / Day Second / Afternoon Third / Night Req #: 1815306 Apply now Date posted: October 17, 2017 Location: 168 Broadway, Boston Market Location #29 Saugus, MA, 01906, US Job category: Restaurant Management Job link: Summary/Objective:Responsible for every aspect of the business over one-company owned restaurant: P&L accountability; customer relations, restaurant management; local store marketing; community service & public relations; inventory management (product & food cost); product testing and deployments, and developing and retaining Assistant General Managers, Hourly Shift Supervisors, and crew members. Essential Functions: + Leads the restaurant with integrity and facilitates a focus on the Company’s mission and values. + Provides clear and consistent direction and delegates responsibilities to Assistant Managers, Hourly Shift Supervisors, and crew members during the work day to ensure operational excellence. + Establishes weekly sales and labor targets; manages profitability; analyzes variances and initiates corrective action to ensure company objectives are achieved. + Controls labor and food costs through daily management and supervision. + Consistently checks stock levels and orders supplies. + Consistently develops new business and generates sales growth by role modeling and coaching the delivery of a positive guest experience, executing local restaurant marketing initiatives, and supporting and promoting community involvement. + Manages product testing and deployment tests to ensure operational plans are executed within established guidelines. + Maintains sparkling clean restaurants and ensures QSC standards are achieved. + Ensures maintenance of facilities and equipment on a regular basis. + Leads consistently to deliver excellent food quality, exceptional guest service, and cleanliness through the team using proven systems and routines. + Role models Guest Service Excellence behaviors at all times. + Resolves all guest complaints to customer satisfaction. + Ensures the safety of guests and crew members through training and execution of food safety and restaurant safety standards and guidelines. + Effectively attracts, identifies, interviews, selects, and hires individuals that are the best fit and most qualified for the business. + Conducts onboarding and off boarding activities and follows through with outstanding employee documentation to ensure compliance. + Ensures that crew members deliver awesome rotisserie meals are served quickly in a warm and friendly manner. + Manages team member performance through training and development; provides meaningful and timely performance and behavioral feedback on an ongoing basis. + Promotes a culture of growth through the identification and development of high potential team members along the career path. + Creates a positive team environment by recognizing and reinforcing individual and restaurant accomplishments. + Prevents employee relation issues by consistently executing human resources practices and ensuring guidelines and processes are adhered to. + Reinforces the compliance of all company policies and procedures (people, safety, assets, cash, etc.). + Ensures compliance with employment law, safety regulations, and all company policies and procedures during all shifts. + Effectively handles and manages confidential and sensitive information. + Strives to create and maintain a diverse team. + Performs other duties as required and assigned. Competencies: Accountability Conflict Management Customer Focus Effective Communication, written and oral Execution Excellence & Reliability Financial & Business Acumen Interpersonal Skills Personal Effectiveness/Credibility Problem Solving/Analysis Relationship Building Stress Management/Composure Teamwork & Collaboration Time Management Supervisory Responsibility This position is responsible for the hiring, training, coaching, developing, and managing the performance of the Assistant Managers and crew members. Work Environment: + Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. + Move throughout the restaurant for extended periods of time (up to 10-12 hours per day). + Move 50 lbs. for distances of up to 10 feet. + Balance and move up to 25 lbs. for distances of up to 50 feet. + Understand and respond to team members’ and guests’ requests in a loud environment. + Perform basic math and understand finances and cost management. + Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type / Expected Hours of Work: This is a full-time position; typical hours are between 8:00am to 10:00pm, with about 50 - 52 hours of work per week expected. Required Education and Experience: + High school or GED required. + Ability to work a flexible schedule including opening, closing, weekends, and holidays. + Must be at least 21 years of age. + 1 year experience using a PC and MS Office Suite. + 1 year experience working in a fast paced environment. + 1 year experience meeting and or exceeding customer service overall satisfaction results. + 2 years’ experience managing restaurant operations, financials, and control systems. + 2 years’ management or leadership experience coaching and mentoring team members. + 3 years’ experience as a restaurant/retail experience. Preferred Education and Experience: + College degree or equivalent work experience. + 3+ years’ experience as a restaurant/retail experience. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Relationships / Contacts: Interacts daily with external guests as well as working alongside management team and team members. Frequent contact with regional manager, senior regional manager, HR manager, and various field support and support center personnel. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Management
Boston Market Saugus, MA, USA
Apr 18, 2018
Company: Boston Market Corporation Position: Hourly Shift Supervisor - Restaurant Department: Restaurant Staff Status: Full Time Shift: First / Day Second / Afternoon Third / Night Req #: 1815310 Apply now Date posted: October 17, 2017 Location: 168 Broadway, Boston Market Location #29 Saugus, MA, 01906, US Job category: Hourly Job link: Summary/Objective:Responsible for assisting the management team in all aspects of shift management and ensuring each restaurant guest has an outstanding experience each and every time, by preparing and serving great tasting food according to established recipes and procedures. Responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. Essential Functions: + Ensures all processes and procedures are followed in the absence of other management staff. + Leads with integrity and focuses on the Company’s mission and values: Simplify life for our guests by creating awesome rotisserie meals, served quickly by warm and friendly people. + Maintains a positive working relationship and treats all employees with respect while providing clear and consistent direction to crew members as needed during the work day to ensure operational excellence is consistently executed. + Maximizes profits by managing P&L controllable items such as labor, foot cost and supplies. + Maintains sparkling clean restaurants and ensures QSC standards are achieved. + Creates delightful positive dining experiences by delivering a high level of service and ensuring all crew members engage in conversations with guests to understand their needs and exceed their expectations. + Upholds sales and service techniques to ensure a great guest experience. + Ensures crew members follow recipes and instructions to accurately prepare all orders. + Ensures crew members are extremely accurate with weights and measurements for all recipe items. + Ensures crew members work at a pace to maintain restaurant’s established speed of service guidelines. + Ensures workstations are clean at all times. + Ensures cashiers follow cash handling procedures at all times. + Executes proper security, cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. + Ensures crew members monitor dining room, restroom, parking lot, and overall facility cleanliness. + Ensures compliance with employment law, safety regulations, and all company policies and procedures during all shifts. + Effectively handles and manages confidential and sensitive information. + Strives to create and maintain a diverse team. + Performs other duties as required and assigned. Competencies: Accountability Customer Focus Effective Oral Communication Execution Excellence & Reliability Interpersonal Skills Relationship Building Stress Management/Composure Teamwork & Collaboration Time Management Work Environment: + Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. + Move throughout the restaurant for extended periods of time (up to 8 hours per day). + Move 50 lbs. for distances of up to 10 feet. + Balance and move up to 25 lbs. for distances of up to 50 feet. + Understand and respond to team members’ and guests’ requests in a loud environment. + Perform basic math and understand finances and cost management. + Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type / Expected Hours of Work: This may be a full-time position; typical hours are between 8:00am to 4:00pm or 2:00pm to CLOSE; work hours are variable. Required Education and Experience: + High school or GED required. + Ability to work a flexible schedule including opening, closing, weekends, and holidays. + Must be at least 18 years of age. + 6 months experience using a PC and MS Office Suite. + 6 months experience working in a fast paced environment. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Relationships / Contacts: Interacts daily with external guests as well as works alongside General Manager and team members. Infrequently contacts Area Manager and various field and support center personnel. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Management
Boston Market Saugus, MA, USA
Apr 17, 2018
Company: Boston Market Corporation Position: Dishwasher - Restaurant Team Member Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1394598 Apply now Date posted: January 20, 2017 Location: 5470 Port Washington Rd, Boston Market Location #415 Milwaukee, WI, 53217, US Job category: Hourly Job link: You may think you're in the back of the restaurant doing your thing, going unnoticed. We're here to tell you: we know who you are, and we know what you're doing!! Oh, and by the way, what you're doing is incredibly important to our success!! Yes, we create and sell awesome food. Yes, we have warm and friendly servers and cashiers. You know what? None of that would matter if you weren't there doing what you do!! Our cooks could not cook and display our awesome food and feel proud about what we are offering to our guests, if you weren't preparing the "tools of their trade" for them all day, every day, every shift. Our guests would not come to Boston Market, or bring their entire family to eat at Boston Market, if you weren't executing your role at a very high level. You ensure that we deliver a safe, healthy and sanitary experience to every member of our team, and to all of our guests. You are responsible to ensure that our guests can enjoy their food on clean plates, using clean silverware, that are served using clean serving pieces, and cooked in clean pieces of equipment. We know you're back there, and we know that what you do is so important to us all - as team members, and as one of your guests. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Milwaukee, WI, USA
Apr 17, 2018
Company: Boston Market Corporation Position: General Manager - Restaurant Department: Restaurant Management Status: Full Time Shift: First / Day Second / Afternoon Third / Night Req #: 1392016 Apply now Date posted: January 20, 2017 Location: 5470 Port Washington Rd, Boston Market Location #415 Milwaukee, WI, 53217, US Job category: Restaurant Management Job link: Summary/Objective:Responsible for every aspect of the business over one-company owned restaurant: P&L accountability; customer relations, restaurant management; local store marketing; community service & public relations; inventory management (product & food cost); product testing and deployments, and developing and retaining Assistant General Managers, Hourly Shift Supervisors, and crew members. Essential Functions: + Leads the restaurant with integrity and facilitates a focus on the Company’s mission and values. + Provides clear and consistent direction and delegates responsibilities to Assistant Managers, Hourly Shift Supervisors, and crew members during the work day to ensure operational excellence. + Establishes weekly sales and labor targets; manages profitability; analyzes variances and initiates corrective action to ensure company objectives are achieved. + Controls labor and food costs through daily management and supervision. + Consistently checks stock levels and orders supplies. + Consistently develops new business and generates sales growth by role modeling and coaching the delivery of a positive guest experience, executing local restaurant marketing initiatives, and supporting and promoting community involvement. + Manages product testing and deployment tests to ensure operational plans are executed within established guidelines. + Maintains sparkling clean restaurants and ensures QSC standards are achieved. + Ensures maintenance of facilities and equipment on a regular basis. + Leads consistently to deliver excellent food quality, exceptional guest service, and cleanliness through the team using proven systems and routines. + Role models Guest Service Excellence behaviors at all times. + Resolves all guest complaints to customer satisfaction. + Ensures the safety of guests and crew members through training and execution of food safety and restaurant safety standards and guidelines. + Effectively attracts, identifies, interviews, selects, and hires individuals that are the best fit and most qualified for the business. + Conducts onboarding and off boarding activities and follows through with outstanding employee documentation to ensure compliance. + Ensures that crew members deliver awesome rotisserie meals are served quickly in a warm and friendly manner. + Manages team member performance through training and development; provides meaningful and timely performance and behavioral feedback on an ongoing basis. + Promotes a culture of growth through the identification and development of high potential team members along the career path. + Creates a positive team environment by recognizing and reinforcing individual and restaurant accomplishments. + Prevents employee relation issues by consistently executing human resources practices and ensuring guidelines and processes are adhered to. + Reinforces the compliance of all company policies and procedures (people, safety, assets, cash, etc.). + Ensures compliance with employment law, safety regulations, and all company policies and procedures during all shifts. + Effectively handles and manages confidential and sensitive information. + Strives to create and maintain a diverse team. + Performs other duties as required and assigned. Competencies: Accountability Conflict Management Customer Focus Effective Communication, written and oral Execution Excellence & Reliability Financial & Business Acumen Interpersonal Skills Personal Effectiveness/Credibility Problem Solving/Analysis Relationship Building Stress Management/Composure Teamwork & Collaboration Time Management Supervisory Responsibility This position is responsible for the hiring, training, coaching, developing, and managing the performance of the Assistant Managers and crew members. Work Environment: + Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. + Move throughout the restaurant for extended periods of time (up to 10-12 hours per day). + Move 50 lbs. for distances of up to 10 feet. + Balance and move up to 25 lbs. for distances of up to 50 feet. + Understand and respond to team members’ and guests’ requests in a loud environment. + Perform basic math and understand finances and cost management. + Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type / Expected Hours of Work: This is a full-time position; typical hours are between 8:00am to 10:00pm, with about 50 - 52 hours of work per week expected. Required Education and Experience: + High school or GED required. + Ability to work a flexible schedule including opening, closing, weekends, and holidays. + Must be at least 21 years of age. + 1 year experience using a PC and MS Office Suite. + 1 year experience working in a fast paced environment. + 1 year experience meeting and or exceeding customer service overall satisfaction results. + 2 years’ experience managing restaurant operations, financials, and control systems. + 2 years’ management or leadership experience coaching and mentoring team members. + 3 years’ experience as a restaurant/retail experience. Preferred Education and Experience: + College degree or equivalent work experience. + 3+ years’ experience as a restaurant/retail experience. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Relationships / Contacts: Interacts daily with external guests as well as working alongside management team and team members. Frequent contact with regional manager, senior regional manager, HR manager, and various field support and support center personnel. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Management
Boston Market Milwaukee, WI, USA
Apr 17, 2018
Company: Boston Market Corporation Position: Restaurant Delivery Driver Part-Time Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1800801 Apply now Date posted: October 5, 2017 Location: 5470 Port Washington Rd, Boston Market Location #415 Milwaukee, WI, 53217, US Job category: Hourly Job link: Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: + Make safe and efficient deliveries from a Boston Market store location to customers within trade area + Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). + Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed + Responsible for the buffet set up at the client location according to Boston Market standards or customer request. + Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery + At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment + Load all delivery orders, up to 50 pounds, in the delivery vehicle + Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. + Miscellaneous tasks at the restaurant as needed + Primary Tasks are Catering related. + Cleaning delivery equipment + Inventory catering shelf + Assemble Market Boxes with set ups of 15 and 25 + Enter leads into computer system Job RequirementsJob Qualifications: + All drivers must be 18 years of age + Need access to reliable transportation to make deliveries + Own or be willing to purchase a working cell phone + Must be able to pass the Motor Vehicle Check requirements for Boston Market + Posses a valid drivers license and proof of insurance + Need to be able to work a flexible schedule + Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Milwaukee, WI, USA
Apr 17, 2018
Company: Boston Market Corporation Position: Server - Restaurant Team Member Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1392836 Apply now Date posted: January 20, 2017 Location: 2678 S 108th Street, Boston Market Location #1173 Milwaukee, WI, 53227, US Job category: Hourly Job link: Typically, you are the first person our guests meet or see when they walk in the door. As a result, it's critical that you make them feel welcome. This doesn't mean that you need to try and contact them from across the room, but when they approach you to place their order, please smile and greet them with sincerity and kindness. Ask them if they have any questions about our menu that you may answer, or if they would like to sample any of our awesome gourmet sides. In doing this, you will delight our guests and may give them a reason to come back to try that side item they have never tried before. Once you've given them a chance to ask questions and sample our sides, it's time to take their order and prepare their plate. It's important that you understand that you set the tone for our guests immediately when you meet and greet them. Your careful attention to their needs, assistance with their order, and preparation of their plates or meal is a big part of the reason Boston Market is a special and unique place. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Milwaukee, WI, USA
Apr 17, 2018
Company: Boston Market Corporation Position: General Manager - Restaurant Department: Restaurant Management Status: Full Time Shift: First / Day Second / Afternoon Third / Night Req #: 1392104 Apply now Date posted: January 20, 2017 Location: 3511 South 27th Street, Boston Market Location #762 Milwaukee, WI, 53221, US Job category: Restaurant Management Job link: Summary/Objective:Responsible for every aspect of the business over one-company owned restaurant: P&L accountability; customer relations, restaurant management; local store marketing; community service & public relations; inventory management (product & food cost); product testing and deployments, and developing and retaining Assistant General Managers, Hourly Shift Supervisors, and crew members. Essential Functions: + Leads the restaurant with integrity and facilitates a focus on the Company’s mission and values. + Provides clear and consistent direction and delegates responsibilities to Assistant Managers, Hourly Shift Supervisors, and crew members during the work day to ensure operational excellence. + Establishes weekly sales and labor targets; manages profitability; analyzes variances and initiates corrective action to ensure company objectives are achieved. + Controls labor and food costs through daily management and supervision. + Consistently checks stock levels and orders supplies. + Consistently develops new business and generates sales growth by role modeling and coaching the delivery of a positive guest experience, executing local restaurant marketing initiatives, and supporting and promoting community involvement. + Manages product testing and deployment tests to ensure operational plans are executed within established guidelines. + Maintains sparkling clean restaurants and ensures QSC standards are achieved. + Ensures maintenance of facilities and equipment on a regular basis. + Leads consistently to deliver excellent food quality, exceptional guest service, and cleanliness through the team using proven systems and routines. + Role models Guest Service Excellence behaviors at all times. + Resolves all guest complaints to customer satisfaction. + Ensures the safety of guests and crew members through training and execution of food safety and restaurant safety standards and guidelines. + Effectively attracts, identifies, interviews, selects, and hires individuals that are the best fit and most qualified for the business. + Conducts onboarding and off boarding activities and follows through with outstanding employee documentation to ensure compliance. + Ensures that crew members deliver awesome rotisserie meals are served quickly in a warm and friendly manner. + Manages team member performance through training and development; provides meaningful and timely performance and behavioral feedback on an ongoing basis. + Promotes a culture of growth through the identification and development of high potential team members along the career path. + Creates a positive team environment by recognizing and reinforcing individual and restaurant accomplishments. + Prevents employee relation issues by consistently executing human resources practices and ensuring guidelines and processes are adhered to. + Reinforces the compliance of all company policies and procedures (people, safety, assets, cash, etc.). + Ensures compliance with employment law, safety regulations, and all company policies and procedures during all shifts. + Effectively handles and manages confidential and sensitive information. + Strives to create and maintain a diverse team. + Performs other duties as required and assigned. Competencies: Accountability Conflict Management Customer Focus Effective Communication, written and oral Execution Excellence & Reliability Financial & Business Acumen Interpersonal Skills Personal Effectiveness/Credibility Problem Solving/Analysis Relationship Building Stress Management/Composure Teamwork & Collaboration Time Management Supervisory Responsibility This position is responsible for the hiring, training, coaching, developing, and managing the performance of the Assistant Managers and crew members. Work Environment: + Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. + Move throughout the restaurant for extended periods of time (up to 10-12 hours per day). + Move 50 lbs. for distances of up to 10 feet. + Balance and move up to 25 lbs. for distances of up to 50 feet. + Understand and respond to team members’ and guests’ requests in a loud environment. + Perform basic math and understand finances and cost management. + Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type / Expected Hours of Work: This is a full-time position; typical hours are between 8:00am to 10:00pm, with about 50 - 52 hours of work per week expected. Required Education and Experience: + High school or GED required. + Ability to work a flexible schedule including opening, closing, weekends, and holidays. + Must be at least 21 years of age. + 1 year experience using a PC and MS Office Suite. + 1 year experience working in a fast paced environment. + 1 year experience meeting and or exceeding customer service overall satisfaction results. + 2 years’ experience managing restaurant operations, financials, and control systems. + 2 years’ management or leadership experience coaching and mentoring team members. + 3 years’ experience as a restaurant/retail experience. Preferred Education and Experience: + College degree or equivalent work experience. + 3+ years’ experience as a restaurant/retail experience. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Relationships / Contacts: Interacts daily with external guests as well as working alongside management team and team members. Frequent contact with regional manager, senior regional manager, HR manager, and various field support and support center personnel. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Management
Boston Market Milwaukee, WI, USA
Apr 17, 2018
Company: Boston Market Corporation Position: Server - Restaurant Team Member Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1392691 Apply now Date posted: January 20, 2017 Location: 5470 Port Washington Rd, Boston Market Location #415 Milwaukee, WI, 53217, US Job category: Hourly Job link: Typically, you are the first person our guests meet or see when they walk in the door. As a result, it's critical that you make them feel welcome. This doesn't mean that you need to try and contact them from across the room, but when they approach you to place their order, please smile and greet them with sincerity and kindness. Ask them if they have any questions about our menu that you may answer, or if they would like to sample any of our awesome gourmet sides. In doing this, you will delight our guests and may give them a reason to come back to try that side item they have never tried before. Once you've given them a chance to ask questions and sample our sides, it's time to take their order and prepare their plate. It's important that you understand that you set the tone for our guests immediately when you meet and greet them. Your careful attention to their needs, assistance with their order, and preparation of their plates or meal is a big part of the reason Boston Market is a special and unique place. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Milwaukee, WI, USA
Apr 17, 2018
Company: Boston Market Corporation Position: Cashier - Restaurant Team Member Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1393735 Apply now Date posted: January 20, 2017 Location: 2678 S 108th Street, Boston Market Location #1173 Milwaukee, WI, 53227, US Job category: Hourly Job link: For many of our guests, you are the person they will remember from Boston Market. Your interaction may leave a lasting impression on our guests. As a result, your role is one of the most important roles in our restaurant. It's true that our guests are counting on you to ring up their order quickly and correctly, and to make sure that they are receiving everything they intended to receive (including any additional food items such as cups for drinks, flatware, napkins, etc). But THE most important thing you may do to leave a positive, lasting impression on our guests is to smile, greet them warmly, and THANK them for coming to Boston Market. Our guests have many lunch and dinner options, and they chose Boston Market to spend their hard earned money. We know they've made this choice because Boston Market is special and offers awesome food that is served quickly at a reasonable price, but it is extremely important that you let them know how much we appreciate their business. With your warm smile and sincere "thank you," we believe they will come back soon. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Milwaukee, WI, USA
Apr 17, 2018
Company: Boston Market Corporation Position: Restaurant Delivery Driver Part-Time Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1800946 Apply now Date posted: October 5, 2017 Location: 2678 S 108th Street, Boston Market Location #1173 Milwaukee, WI, 53227, US Job category: Hourly Job link: Purpose of the position: To safely and efficiently deliver catering orders from a Boston Market store location to our customers. Essential Duties and Responsibilities: + Make safe and efficient deliveries from a Boston Market store location to customers within trade area + Make on-time deliveries within a set delivery time window, arrive at the first time and depart by the second time (large orders may require an earlier arrival time). + Provide friendly service and the highest level of hospitality to our customers, including answering customer questions and retrieving payment as needed + Responsible for the buffet set up at the client location according to Boston Market standards or customer request. + Ensure a high quality and accuracy of the food order using the checklist and observation, starting at the restaurant through the delivery + At the restaurant; check and validate the order with the BEM check list, including temperature (150 degrees minimum), check the cleanliness of the transportation equipment + Load all delivery orders, up to 50 pounds, in the delivery vehicle + Take part in local store marketing efforts, including flyer handout, buzz squad marketing, menu and promotional informational drop off at the delivery site and quality business card collection directed by your COS. + Miscellaneous tasks at the restaurant as needed + Primary Tasks are Catering related. + Cleaning delivery equipment + Inventory catering shelf + Assemble Market Boxes with set ups of 15 and 25 + Enter leads into computer system Job RequirementsJob Qualifications: + All drivers must be 18 years of age + Need access to reliable transportation to make deliveries + Own or be willing to purchase a working cell phone + Must be able to pass the Motor Vehicle Check requirements for Boston Market + Posses a valid drivers license and proof of insurance + Need to be able to work a flexible schedule + Must be able to lift up to 70 pounds to shoulder level Relationships/Contacts: Interacts daily with external guests as well as working alongside management teams and team members. Frequent contact with Catering Operations Supervisor, Area Manager, Director of Operations, Account Consultant, and various field support and support center personnel. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Boston Market reserves the right at its sole discretion to amend its policies, programs and/or guidelines, including the contents of this job description, at any time without prior notice. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Milwaukee, WI, USA
Apr 17, 2018
Company: Boston Market Corporation Position: Hourly Shift Supervisor - Restaurant Department: Restaurant Staff Status: Full Time Shift: First / Day Second / Afternoon Third / Night Req #: 1391673 Apply now Date posted: January 20, 2017 Location: 5470 Port Washington Rd, Boston Market Location #415 Milwaukee, WI, 53217, US Job category: Hourly Job link: Summary/Objective:Responsible for assisting the management team in all aspects of shift management and ensuring each restaurant guest has an outstanding experience each and every time, by preparing and serving great tasting food according to established recipes and procedures. Responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. Essential Functions: + Ensures all processes and procedures are followed in the absence of other management staff. + Leads with integrity and focuses on the Company’s mission and values: Simplify life for our guests by creating awesome rotisserie meals, served quickly by warm and friendly people. + Maintains a positive working relationship and treats all employees with respect while providing clear and consistent direction to crew members as needed during the work day to ensure operational excellence is consistently executed. + Maximizes profits by managing P&L controllable items such as labor, foot cost and supplies. + Maintains sparkling clean restaurants and ensures QSC standards are achieved. + Creates delightful positive dining experiences by delivering a high level of service and ensuring all crew members engage in conversations with guests to understand their needs and exceed their expectations. + Upholds sales and service techniques to ensure a great guest experience. + Ensures crew members follow recipes and instructions to accurately prepare all orders. + Ensures crew members are extremely accurate with weights and measurements for all recipe items. + Ensures crew members work at a pace to maintain restaurant’s established speed of service guidelines. + Ensures workstations are clean at all times. + Ensures cashiers follow cash handling procedures at all times. + Executes proper security, cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures. + Ensures crew members monitor dining room, restroom, parking lot, and overall facility cleanliness. + Ensures compliance with employment law, safety regulations, and all company policies and procedures during all shifts. + Effectively handles and manages confidential and sensitive information. + Strives to create and maintain a diverse team. + Performs other duties as required and assigned. Competencies: Accountability Customer Focus Effective Oral Communication Execution Excellence & Reliability Interpersonal Skills Relationship Building Stress Management/Composure Teamwork & Collaboration Time Management Work Environment: + Withstand temperatures of 0 degrees Fahrenheit or less and 100 degrees Fahrenheit or more. + Move throughout the restaurant for extended periods of time (up to 8 hours per day). + Move 50 lbs. for distances of up to 10 feet. + Balance and move up to 25 lbs. for distances of up to 50 feet. + Understand and respond to team members’ and guests’ requests in a loud environment. + Perform basic math and understand finances and cost management. + Bend, stoop, and reach in order to load and spit chicken, stock shelves, serve customers, and clean the restaurant. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type / Expected Hours of Work: This may be a full-time position; typical hours are between 8:00am to 4:00pm or 2:00pm to CLOSE; work hours are variable. Required Education and Experience: + High school or GED required. + Ability to work a flexible schedule including opening, closing, weekends, and holidays. + Must be at least 18 years of age. + 6 months experience using a PC and MS Office Suite. + 6 months experience working in a fast paced environment. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Relationships / Contacts: Interacts daily with external guests as well as works alongside General Manager and team members. Infrequently contacts Area Manager and various field and support center personnel. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Management
Boston Market Milwaukee, WI, USA
Apr 17, 2018
Company: Boston Market Corporation Position: Server - Restaurant Team Member Department: Restaurant Staff Status: Part Time Shift: First / Day Second / Afternoon Third / Night Req #: 1392779 Apply now Date posted: January 20, 2017 Location: 3511 South 27th Street, Boston Market Location #762 Milwaukee, WI, 53221, US Job category: Hourly Job link: Typically, you are the first person our guests meet or see when they walk in the door. As a result, it's critical that you make them feel welcome. This doesn't mean that you need to try and contact them from across the room, but when they approach you to place their order, please smile and greet them with sincerity and kindness. Ask them if they have any questions about our menu that you may answer, or if they would like to sample any of our awesome gourmet sides. In doing this, you will delight our guests and may give them a reason to come back to try that side item they have never tried before. Once you've given them a chance to ask questions and sample our sides, it's time to take their order and prepare their plate. It's important that you understand that you set the tone for our guests immediately when you meet and greet them. Your careful attention to their needs, assistance with their order, and preparation of their plates or meal is a big part of the reason Boston Market is a special and unique place. Boston Market Corporation is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, marital status or veteran status. #Hourly
Boston Market Milwaukee, WI, USA