Apr 22, 2018
# Systems Engineer
Job Number: 113431132
Seattle, Washington, United States
Weekly Hours: 40.00
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
This Systems Engineer (SE) position, reporting to the Higher Education Systems Engineering Manager, is responsible for proactively providing technical expertise to drive sales of Apple solutions into assigned accounts in the Higher Education market in the states of Washington, Oregon and Idaho. The SE architects, validates, and assists in the selling of comprehensive hardware, software, and services based on Apple solutions. This position works with both the Education Sales account team and their customers, influencing technical and education decision makers in a pre-sales capacity. The SE should be able to articulate the competitive advantage of Apple solutions in Higher Education. This SE must have a firm grasp of Apple's deployment programs and service and support offerings to drive their customers towards self sufficiency. To be successful, a good blend of sales, technical systems thinking, communication, and organizational skills are required.
* Strong sales characteristics and skills, including: qualifying skills, overcoming objections and obstacles to a sale, and closing the business
* Experience selling complex solutions
* Strong knowledge of Apple and core technologies
* Hands on knowledge of multiple operating systems including macOS, iOS and competitive products such as Windows is required
* Outstanding communication, presentation, and organizational skills
Sales – The candidate must be driven to achieve a sales quota, quickly and efficiently qualifying prospects to determine if there is a sales opportunity. Must be able to work with prospects/customers and the sales team to create, influence, shape, and sell solutions that involve any and all current Apple and third party offerings. Must always have knowledge of where they are in the sales cycle and where they are in relation to their assigned goals.
Technical – The SE is responsible for the technical aspects of sales into assigned accounts. The candidate must be able to engage in architectural and technical discussions with customer/prospect technical staff from the CIO to the Systems Programmer to a Technical Support Analyst in a Higher Education environment. This experience is critical in being able to shape technical solutions in ‘real-time’ with prospects. Must possess the ability to assess a customer's needs and strategically leverage Apple and third party subject matter expert resources to shorten the sales cycle. It will also be necessary to be able to accurately scope those solutions in the form of descriptions of services for defining and quoting a comprehensive solution.
Communications – Strong verbal, written, and presentation skills are required. A very high level of responsiveness and proactive communications with prospects, customers, and the sales team. The ability to discuss the value of a comprehensive solution is imperative.
Minimum BS with 5 years of successful systems engineering experience
Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
Seattle, WA, 98194, USA