Applied Materials
Apr 18, 2018
Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience. **Key Responsibilities** 1. Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades. 2. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 3. Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool 4. Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool. 5. Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field. 6. Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis. 7. Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation. **Functional Knowledge** + Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines **Business Expertise** + Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market **Leadership** + Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements **Problem Solving** + Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information **Impact** + Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies **Interpersonal Skills** + Explains difficult or sensitive information; works to build consensus **Qualifications** **Education** + Bachelor's Degree + 4 - 7 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** United States of America **Job Title:** Technical Product Support (TPS) Engineer III - (E3) **Job:** Engineering **Requisition ID:** 1802409 **Shift:** Day Job **Travel:** Yes, 25 % of the Time **Posting Type:** Internal / External **Relocation Package:** Expatriate
Applied Materials 5150 Upper Ridge Rd, West Valley City, UT 84118, USA
Apr 18, 2018
Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Builds knowledge of the company, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction. **Key Responsibilities** 1. Negotiates pricing and other terms of purchase. manage strategic suppliers w/> $10M and suppliers w/ filed activities.Quotes materials; procures materials, components, equipment and services at the lowest cost consistent with consideration of quality, reliability of source and urgency of need. Expedites and ensures the timely receipt of materials. 2. Works with engineering and MPM or SCM to recommend new suppliers. Issues RFQs, analyzes proposals, negotiates prices and delivery, issues and/or adjusts purchase orders in a timely manner. Follows-up on orders, verifies delivery, approves payment, and maintains necessary records. Negotiates vendor contracts, as appropriate. Follows standard purchasing business processes. 3. Coordinates/drives purchasing activities with manufacturing and engineering departments to maintain inventory at planned levels. Leads problem resolution for material related accounting and receiving issues. 4. Develops methods of business simplification for the procurement function. Assists or participates with the development of ISO documents for the purchasing function. 5. Reviews MRP on a regular basis. Executes and cancels pull ins, push outs and planned orders as prioritized. Identifies issues and escalates as necessary to materials management. Reviews and ensures actions per disposition of ECOs on a world wide basis. 6. Maintains inventory levels per plan and performs E&Z analysis. Minimizes excess and zero demand inventory. Provides input to management regarding action plans to address long term issues. 7. Pulls and reads part specifications and engineering drawings. Utilizes knowledge of material types to communicate with engineers and suppliers. Provides feedback to engineering for cost reduction efforts. **Functional Knowledge** + Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities **Business Expertise** + Understands key business drivers; uses this understanding to accomplish own work **Leadership** + No supervisory responsibilities but provides informal guidance to new team members **Problem Solving** + Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents **Impact** + Impacts quality of own work and the work of others on the team; works within guidelines and policies **Interpersonal Skills** + Explains complex information to others in straightforward situations **Qualifications** **Education** + Bachelor's Degree + 1 - 2 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Texas-TX,Austin **Job Title:** Buyer II - (B2) **Job:** Materials **Requisition ID:** 1803377 **Shift:** Day Job **Travel:** Yes, 10 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Austin, TX, USA
Apr 18, 2018
Requires specialized depth and/or breadth of expertise. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Works independently, with guidance in only the most complex situations. May lead functional teams or projects. **Key Responsibilities** 1. Participates in new product introductions and early learning shipments, resolution of critical long-term customer issues with upper management, and identifying special projects for successful implementation and completion. Responsible for product Hardware performance at a specific customer. Provides third level escalation for Hardware & Software (stability) issues. 2. Drives Failure Analysis to identify long term technical issues, the plans for resolution, and develops the design to correct the issue. 3. Provides Alpha Site support of Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool. 4. Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool. 5. Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field. Also in cases of customer escalations or hardware and software availability requests, engages in technical dialogue with the customer. 6. Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis. 7. Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation. 8. Organizes and manages on-site training for early learning shipments and new product introductions. Training audience to include both internal and external engineers. Enhances local team product technical knowledge by frequent knowledge transfer from BU to the account. **Functional Knowledge** + Demonstrates depth and/or breadth of expertise in own specialized discipline or field **Business Expertise** + Interprets internal/external business challenges and recommends best practices to improve products, processes or services **Leadership** + May lead functional teams or projects with moderate resource requirements, risk, and/or complexity **Problem Solving** + Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions **Impact** + Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies **Interpersonal Skills** + Communicates difficult concepts and negotiates with others to adopt a different point of view **Qualifications** **Education** + Bachelor's Degree + 7 - 10 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** United States of America **Job Title:** Technical Product Support (TPS) Engineer IV - (E4) **Job:** Engineering **Requisition ID:** 1802410 **Shift:** Day Job **Travel:** Yes, 25 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials 5150 Upper Ridge Rd, West Valley City, UT 84118, USA
Apr 18, 2018
Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience. **Key Responsibilities** + Forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Provides input to outsourcing decisions by performing make versus buy analysis. Coordinates demand signals through MRP to minimize inventory exposure. + Forms Materials Core Team and coordinates product development process deliverables through matrix management of buyers, planners, and production control. Collaborates with engineering team to interpret engineering requirements. + Under some supervision, creates, releases and updates new project materials strategy. + Sourcing: Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary. Utilizes the preferred supplier selection and assessment process when selecting suppliers. Completes supplier risk assessment on critical and unique parts. Monitors supplier performance (delivery, quality, cost). + Materials: Coordinates activities around source selection, specification creation and price negotiation with appropriate team members. + Executes commercialization (transition) materials plan). + Manages materials change control process. Meets cost objectives and resolves quality issues. Generates and publishes Key Process Indicators . Tracks total landed costs targets. + Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering. Utilizes value analysis on build-to-print components in support of Should Cost analysis. + Actively mediates and partners with quality and engineering teams to resolve supplier quality issues for assigned product groups. Escalate issues to Commodity Business Managers when necessary. **Functional Knowledge** + Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines **Business Expertise** + Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market **Leadership** + Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements **Problem Solving** + Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information **Impact** + Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies **Interpersonal Skills** + Explains difficult or sensitive information; works to build consensus **Qualifications** **Education** + Bachelor's Degree + 7 - 10 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Texas-TX,Austin **Job Title:** Materials Project Management III - (B3) **Job:** Project/Program Management **Requisition ID:** 1802825 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Austin, TX, USA
Apr 18, 2018
Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience. **Key Responsibilities** 1. Will prepare project plan and coordinates the attainment of project deliverables from planning to implementation. Maintains matrix for process improvements 2. Will drive project deliverables and task details by through the use reports, tracking charts and, checklists. 3. Aligns the activities of resources internal to the business unit to achieve on-time and within budget performance objectives for the project. 4. Monitors, and reports to the business unit on project's cost performance. 5. Will participate on intra business unit design teams to complete projects. Will contribute to the team's technical development in the pursuit of the team's project goals. 6. Will research causes to project obstacles and assist in implementing solutions for resolution. **Functional Knowledge** + Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines **Business Expertise** + Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market **Leadership** + Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements **Problem Solving** + Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information **Impact** + Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies **Interpersonal Skills** + Explains difficult or sensitive information; works to build consensus **Qualifications** **Education** + Bachelor's Degree + 4 - 7 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Texas-TX,Austin **Job Title:** Technical Project/Program Management III - (E3) **Job:** Project/Program Management **Requisition ID:** 1803103 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Austin, TX, USA
Apr 18, 2018
Provides direct supervision to professional individual contributors and/or skilled, support individual contributors (jobs that could be on the C, O, T or B/E band). Acts as advisor to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems. **Key Responsibilities** 1. Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion. 2. Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion. 3. Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with Company policies regarding Engineering/Lab notebooks, patents, confidentiality and safety. 4. Ensures that the utilization of all material and financial resources is carried out in an effective manner. 5. Effectively assigns work to subordinate staff, providing for professional development in addition to maximum productivity for the area. **Functional Knowledge** + Works on issues where analysis of situation or data requires review of relevant factors **Business Expertise** + Receives assignments in the form of objectives with goals and the process by which to meet goals. Recommends changes to unit or sub-unit policies. Management reviews work to measure meeting of objectives **Leadership** + Provides direction to employees according to established policies and management guidance. Administers company policies that directly affect subordinate employees **Problem Solving** + Exercises judgment within defined procedures and policies to determine appropriate action. **Impact** + Erroneous decisions or failure to achieve results will cause delays in schedules. **Interpersonal Skills** + Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules. Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. **Qualifications** **Education** + Bachelor's Degree + 4 - 7 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Texas-TX,Austin **Job Title:** Manager III, Non-Technical Project/Program Management - (M3) **Job:** Project/Program Management **Requisition ID:** 1803398 **Shift:** Day Job **Travel:** Yes, 10 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Austin, TX, USA
Apr 18, 2018
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. **Key Responsibilities** 1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 3. Verifies operational quality of system equipment. Assists senior engineers as needed. 4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. 5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. 6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. 7. Complies with all safety procedures and consistently demonstrates safety as a value. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Has established skills to perform a range of day-to-day activities **Business Expertise** + Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline + Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area **Leadership** + Has no supervisory responsibilities; manages own workload **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options **Impact** + Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance **Interpersonal Skills** + Uses communication skills to exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-T'ai-nan-TWN,Tainan **Job Title:** Customer Engineer II - (C2) **Job:** Customer Service & Support **Requisition ID:** 1802800 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Tainan, TWN
Apr 18, 2018
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. **Key Responsibilities** 1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 3. Verifies operational quality of system equipment. Assists senior engineers as needed. 4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. 5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. 6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. 7. Complies with all safety procedures and consistently demonstrates safety as a value. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Has established skills to perform a range of day-to-day activities **Business Expertise** + Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline + Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area **Leadership** + Has no supervisory responsibilities; manages own workload **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options **Impact** + Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance **Interpersonal Skills** + Uses communication skills to exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-T'ai-nan-TWN,Tainan **Job Title:** Customer Engineer II - (C2) **Job:** Customer Service & Support **Requisition ID:** 1802802 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Tainan, TWN
Apr 18, 2018
Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience. **Key Responsibilities** 1. Utilizes work orders, schematics, wiring diagrams, engineering specifications, parts and wire lists, written and/or verbal instructions to build, repair and/or test electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components. 2. Performs a wide variety of electro-mechanical assembly operations, troubleshooting and repair. Identifies and corrects errors. 3. Observes all safety standards. Maintains a secure, safe, clean and healthy work environment. Attends required health and safety training and follows safety and security policies, procedures and practices. Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept. Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly. Actively strives to prevent accidents and injuries. 4. Utilizes test fixtures, electronic measurement equipment, leak detectors, and/or vacuum pumps to test assemblies, subassemblies and components. Enters data on computer terminal, such as progress, work expense and labor details. May perform computer programming, repair or software 5. Checks own work for conformance to specifications. Good working knowledge of job assignments. Details finished work. Receives parts and performs audits to ensure all necessary parts are available to perform build, test and repair. Inspects parts for defects. Troubleshoots and improves processes. **Functional Knowledge** + Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks **Business Expertise** + Has a good understanding of how the team integrates with others to achieve objectives **Leadership** + May provide informal guidance and support to more junior team members **Problem Solving** + Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures **Impact** + Impacts the quality of own work and its contribution to the team **Interpersonal Skills** + Uses communication skills to regularly exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Texas-TX,Austin **Job Title:** Manufacturing Technician III - (T3) **Job:** Manufacturing **Requisition ID:** 1803098 **Shift:** Day Job **Travel:** Yes, 10 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Austin, TX, USA
Apr 18, 2018
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. **Key Responsibilities** 1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 3. Verifies operational quality of system equipment. Assists senior engineers as needed. 4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. 5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. 6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. 7. Complies with all safety procedures and consistently demonstrates safety as a value. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Has established skills to perform a range of day-to-day activities **Business Expertise** + Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline + Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area **Leadership** + Has no supervisory responsibilities; manages own workload **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options **Impact** + Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance **Interpersonal Skills** + Uses communication skills to exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-T'ai-nan-TWN,Tainan **Job Title:** Customer Engineer II - (C2) **Job:** Customer Service & Support **Requisition ID:** 1802797 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Tainan, TWN
Apr 18, 2018
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. **Key Responsibilities** 1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 3. Verifies operational quality of system equipment. Assists senior engineers as needed. 4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. 5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. 6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. 7. Complies with all safety procedures and consistently demonstrates safety as a value. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Has established skills to perform a range of day-to-day activities **Business Expertise** + Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline + Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area **Leadership** + Has no supervisory responsibilities; manages own workload **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options **Impact** + Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance **Interpersonal Skills** + Uses communication skills to exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-T'ai-nan-TWN,Tainan **Job Title:** Customer Engineer II - (C2) **Job:** Customer Service & Support **Requisition ID:** 1802796 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Tainan, TWN
Apr 18, 2018
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. **Key Responsibilities** 1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 3. Verifies operational quality of system equipment. Assists senior engineers as needed. 4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. 5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. 6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. 7. Complies with all safety procedures and consistently demonstrates safety as a value. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Has established skills to perform a range of day-to-day activities **Business Expertise** + Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline + Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area **Leadership** + Has no supervisory responsibilities; manages own workload **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options **Impact** + Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance **Interpersonal Skills** + Uses communication skills to exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-T'ai-chung-TWN,T'ai-chung **Job Title:** Customer Engineer II - (C2) **Job:** Customer Service & Support **Requisition ID:** 1803228 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials T Township Hwy 98, Carey, OH 43316, USA
Apr 18, 2018
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. **Key Responsibilities** 1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 3. Verifies operational quality of system equipment. Assists senior engineers as needed. 4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. 5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. 6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. 7. Complies with all safety procedures and consistently demonstrates safety as a value. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Has established skills to perform a range of day-to-day activities **Business Expertise** + Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline + Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area **Leadership** + Has no supervisory responsibilities; manages own workload **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options **Impact** + Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance **Interpersonal Skills** + Uses communication skills to exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-T'ai-nan-TWN,Tainan **Job Title:** Customer Engineer II - (C2) **Job:** Customer Service & Support **Requisition ID:** 1802795 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Tainan, TWN
Apr 18, 2018
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. **Key Responsibilities** 1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 3. Verifies operational quality of system equipment. Assists senior engineers as needed. 4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. 5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. 6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. 7. Complies with all safety procedures and consistently demonstrates safety as a value. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Has established skills to perform a range of day-to-day activities **Business Expertise** + Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline + Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area **Leadership** + Has no supervisory responsibilities; manages own workload **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options **Impact** + Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance **Interpersonal Skills** + Uses communication skills to exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-T'ai-nan-TWN,Tainan **Job Title:** Customer Engineer II - (C2) **Job:** Customer Service & Support **Requisition ID:** 1802801 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Tainan, TWN
Apr 18, 2018
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. **Key Responsibilities** 1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 3. Verifies operational quality of system equipment. Assists senior engineers as needed. 4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. 5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. 6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. 7. Complies with all safety procedures and consistently demonstrates safety as a value. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Has established skills to perform a range of day-to-day activities **Business Expertise** + Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline + Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area **Leadership** + Has no supervisory responsibilities; manages own workload **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options **Impact** + Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance **Interpersonal Skills** + Uses communication skills to exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-T'ai-nan-TWN,Tainan **Job Title:** Customer Engineer II - (C2) **Job:** Customer Service & Support **Requisition ID:** 1802798 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Tainan, TWN
Apr 18, 2018
Has developed knowledge and skills through formal training or considerable work experience. Works within established procedures with a moderate degree of supervision. **Key Responsibilities** 1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 3. Verifies operational quality of system equipment. Assists senior engineers as needed. 4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems. 5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines. 6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. 7. Complies with all safety procedures and consistently demonstrates safety as a value. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Has established skills to perform a range of day-to-day activities **Business Expertise** + Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline + Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area **Leadership** + Has no supervisory responsibilities; manages own workload **Problem Solving** + Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options **Impact** + Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance **Interpersonal Skills** + Uses communication skills to exchange information **Qualifications** **Education** + Associate's Degree + 2 - 4 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-Hsin-chu-TWN,Hsinchu **Job Title:** Customer Engineer II - (C2) **Job:** Customer Service & Support **Requisition ID:** 1802783 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Hsinchu, TWN
Apr 18, 2018
Has developed expertise in a variety of work processes or activities typically developed through a combination of job-related training and considerable on-the-job experience. Typically acts as a lead, coordinating the work of others- but not a supervisor. Works autonomously within established procedures and practices. **Key Responsibilities** 1. Performs startups through Tier III including process qualifications with assistance. Understands all qualifications performed on tool and verifies operational quality (process qualification) of systems equipment including ability to use customer’s metrology equipment. Plans for and completes all levels of preventative and corrective maintenance within timelines. Troubleshoots key technical issues at the component level. Diagnose and recommends solutions for complex system downs. Uses process data to diagnose hardware problems. Resolves some sustaining process issues on well characterized tools. 2. Troubleshoots key technical issues at the component level. Uses routine process data and on site data logging functions to diagnose system downs. Diagnoses and resolves hardware and software issues. May resolve sustaining process issues with assistance or on very well characterized tools. 3. Performs complex retrofits. May occasionally organize and lead retrofit activities. 4. Ensures the correct revs of procedures and schematics. Identifies and corrects procedural issues. Applies global best practices to solve problems for their customer. Occasionally contributes to global best practices. Creates methodologies and procedures as necessary. Participates in patent processes/discussions and documents IP as appropriate. 5. Anticipates and responds to fab issues including communicating with CE’s in other locations. Drives corrective processes through key stakeholders (PBG, Customer Spec owners, ECO owners, GPS, etc.) or escalates as appropriate. Communicates findings to others and provides suggestions to improve checklists and procedures. Participates in customer meetings and escalations. 6. Within assigned scope, assist management in operation of site service business. Assists Applied Materials field management in establishing and achieving objectives for assigned accounts. Keeps field management informed on customer perception of system performance. Takes initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime. 7. Provides technical guidance to less experienced CE’s on complex system problems including sustaining process issues. Instructs customers in the operation and maintenance of system. 8. Follows all checklists and procedures, including safety. **Functional Knowledge** + Has developed depth of skills in a range of processes, procedures and systems, or acts as the technical expert in an area **Business Expertise** + Uses knowledge of how related teams impact achievement of objectives + Understands the impact of various actions/decisions on the account(s). Takes initiative to avoid and resolve customer problems. **Leadership** + May act as a team lead, may allocate work to more junior team member; provides subject matter guidance to more junior team members **Problem Solving** + Gathers and analyzes data to identify and solve problems that arise with little or no precedent **Impact** + Impacts own team and other teams whose work activities are closely related; suggests improvements to existing processes and solutions to improve the efficiency of the team **Interpersonal Skills** + Evaluates and communicates technical content in a clear manner **Qualifications** **Education** + Associate's Degree + 7 - 10 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Taiwan-Hsin-chu-TWN,Hsinchu **Job Title:** Customer Engineer IV - (C4) **Job:** Customer Service & Support **Requisition ID:** 1803191 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Hsinchu, TWN
Apr 18, 2018
Performs routine assignments in the entry level to a professional job progression. Typically has knowledge of and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from others. **Key Responsibilities** 1. Negotiates pricing and other terms of purchase under supervision. Manage none strategic suppliers (none QFM)< $5M. Quotes materials; procures materials, components, equipment and services at the lowest cost consistent with consideration of quality, reliability of source and urgency of need. Expedites and ensures the timely receipt of materials. 2. Coordinates purchasing activities with manufacturing and engineering departments to maintain inventory at planned levels. Interfaces with Accounting and Receiving to resolve problems. 3. Works with engineering and MPM or SCM to recommend new suppliers. Issues RFQs, analyzes proposals, negotiates prices and delivery, issues and/or adjusts purchase orders in a timely manner. Follows-up on orders, verifies delivery, approves payment, and maintains necessary records. Negotiates vendor contracts, as appropriate. Follows purchasing business processes. 4. Reviews MRP on a regular basis; executes and cancels pull ins, push outs and planner orders as prioritized. **Functional Knowledge** + Demonstrates conceptual knowledge of theories, practices and procedures within a discipline **Business Expertise** + Applies general knowledge of business developed through education or past experience **Leadership** + No supervisory responsibilities; accountable for developing technical contribution **Problem Solving** + Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments **Impact** + Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines **Interpersonal Skills** + Exchanges straightforward information, asks questions and checks for understanding **Qualifications** **Qualifications** + New College Graduate with interest in pursuing a career in Supply Chain or Operations for the role of an entry level OEM (Original Equipment Manufacturer) buyer with the potential to become involved in other commodity areas that might be of interest to the candidate as well. + The ideal candidate would have a degree in Supply Chain or Operations Management or a BS in Mechanical or Electrical engineering. + Strong communication skills as well as a comfort level with MS Word/Excel/PowerPoint a must. + Prior experience gained through an internship a plus. + The successful candidate would manage a small commodity area, be responsible for negotiating with suppliers under management direction, managing on time delivery/quality and communicating with other functional teams within the business supported by Supply Chain. + We are seeking an individual who is eager to learn and who has a sincere interest in Supply Chain Management as a career. **Education** + Bachelor's Degree + Up to 1 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Massachusetts-MA,Gloucester **Job Title:** Buyer I - (B1) **Job:** Materials **Requisition ID:** 1802917 **Shift:** Day Job **Travel:** No **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Gloucester, MA, USA
Apr 18, 2018
Performs routine assignments in the entry level to a professional job progression. Typically has knowledge of and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from others. **Key Responsibilities** 1. Negotiates pricing and other terms of purchase under supervision. Manage none strategic suppliers (none QFM)< $5M. Quotes materials; procures materials, components, equipment and services at the lowest cost consistent with consideration of quality, reliability of source and urgency of need. Expedites and ensures the timely receipt of materials. 2. Coordinates purchasing activities with manufacturing and engineering departments to maintain inventory at planned levels. Interfaces with Accounting and Receiving to resolve problems. 3. Works with engineering and MPM or SCM to recommend new suppliers. Issues RFQs, analyzes proposals, negotiates prices and delivery, issues and/or adjusts purchase orders in a timely manner. Follows-up on orders, verifies delivery, approves payment, and maintains necessary records. Negotiates vendor contracts, as appropriate. Follows purchasing business processes. 4. Reviews MRP on a regular basis; executes and cancels pull ins, push outs and planner orders as prioritized. **Functional Knowledge** + Demonstrates conceptual knowledge of theories, practices and procedures within a discipline **Business Expertise** + Applies general knowledge of business developed through education or past experience **Leadership** + No supervisory responsibilities; accountable for developing technical contribution **Problem Solving** + Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments **Impact** + Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines **Interpersonal Skills** + Exchanges straightforward information, asks questions and checks for understanding **Qualifications** **Qualifications** + Looking for a New College Graduate with interest in pursuing a career in Supply Chain or Operations for the role of an entry level mechanical buyer with the potential to become involved in the outsourcing and management of High Level Assemblies. + The ideal candidate would have a degree in Supply Chain or Operations Management or a BS in Mechanical or Electrical engineering. + Strong communication skills as well as a comfort level with MS Word/Excel/PowerPoint a must. + Prior experience gained through an internship would be a plus. + The ability to read drawings and some background in Geometric Dimensioning and Tolerancing would also be a plus. + The successful candidate would manage a small commodity area, be responsible for negotiating with suppliers under management direction, managing on time delivery/quality and communicating with other functional teams within the business supported by Supply Chain. + We are seeking an individual who is eager to learn and who has a sincere interest in Supply Chain Management as a career. **Education** + Bachelor's Degree + Up to 1 Year of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Massachusetts-MA,Gloucester **Job Title:** Buyer I - (B1) **Job:** Materials **Requisition ID:** 1802921 **Shift:** Day Job **Travel:** No **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Gloucester, MA, USA
Apr 18, 2018
Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience. **Key Responsibilities** 1. Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. 2. Completes quality repairs. Actively responds to fab issues by communicating with engineers in other locations and participating in escalation conference calls. May initiate or participate in projects to drive down costs or increase uptime. Ability to carry out action plans and report findings. Verifies operational quality of system equipment. 3. Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work. May identify procedural issues. 4. Can perform most retrofits on equipment. Assists in process issues. 5. Applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers. 6. Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area. Demonstrates strong interest and knowledge of the customer’s business. Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge. Is consistently able to operate in high pressure or ambiguous situations. Solicits customer feedback. Understands the impact of various actions/decisions on the account. Is aware of potential dissatisfies and escalates as appropriate. Develops and executes corrective action plans. 7. Performs BKM’s. Actively engages in the use of knowledge management systems. Complies with all IP guidelines. 8. Complies with all safety procedures and consistently demonstrates safety as a value. **Functional Knowledge** + Is skilled in a range of processes, procedures, systems and tool sets to carry out assigned tasks or has developed deep skills and knowledge of tools in a single area **Business Expertise** + Uses knowledge of how the team integrates with others to accomplish the team objectives + Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge **Leadership** + Provides informal guidance and support to more junior team members **Problem Solving** + Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures **Impact** + Impacts the quality, timeliness and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency **Interpersonal Skills** + Explains technical information within the team **Qualifications** **Education** + Associate's Degree + 4 - 7 Years of Experience Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities. **Primary Location:** Korea-Gyeonggi-KOR,Icheon **Job Title:** ETCH Customer Engineer III - (C3) **Job:** Customer Service & Support **Requisition ID:** 1803361 **Shift:** Day Job **Travel:** Yes, 20 % of the Time **Posting Type:** Internal / External **Relocation Package:** No Relocation
Applied Materials Icheon, KOR