A workplace you can be proud of

For us, a diverse workforce that feels valued, respected and proud of what they do not only performs to the best of their ability, but also positions our company to better understand and provide for our customers' evolving needs.

Apr 19, 2018
**290217BR** **Auto req ID:** 290217BR **HR Job Code:** 101367 Relationship Mgr I - C&IB **Job Profile:** + Responsible for relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with basic levels of risk and complexity of needs. Generally works with higher degree of supervision. + With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet. Responsible for the origination, financial analysis, negotiation, and documentation of credit and non credit products and services. + Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk (eg regulatory, reputational, operational, credit, etc) + Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well being. Focuses on increasing client engagement and loyalty. + Builds an effective network of internal and external relationships (eg community, industry, etc) to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities. + As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies. **Position City:** WI - Milwaukee **Position Title:** Relationship Manager I- C&IB **Line of Business:** Corporate & Institutional Banking **Building Location:** WI033 - Milwaukee - 411 E Wisconsin **Job Type:** Regular **Total Hours Per Week:** 40 **Travel:** <20% **Job Status:** Full Time **Shift:** Daylight **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** WI - Milwaukee **Required Education and Experience:** Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Customer Experience Management. - Working Experience** + Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point. **Sales Negotiating - Basic Experience** + Applies successful financial sale solutions to negotiation concepts and techniques; ability to negotiate successfully across the organization and with customers in a constructive and collaborative manner. Negotiate structures and closes customer sales. **Prospecting. - Working Experience** + Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. **Tech Savvy - Working Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Business Acumen - Working Experience** + Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Decision Making and Critical Thinking - Working Experience** + Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. **Client Relationship Management - Working Experience** + Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others. **Selling. - Working Experience** + Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Core Competencies:** **Manages Risk - Working Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Extensive Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Relationship Manager I – C&IB within PNC's Commercial Banking organization, you will be based in Milwaukee, Wisconsin. Commercial Banking provides financial services, both in and out of PNC’s branch footprint, to companies with sales from $5 million to $50 million. You will be a trusted advisor within a fast-paced, ever-changing environment. Your ability to identify and cultivate relationships will support building networks within the marketplace. You will serve as a strategic partner to clients by adding value and providing best-in-class products and business solutions. Your dedication to growing your portfolio through new and innovative approaches, while embracing continuous opportunities for improvement, will support you and your team’s success. In addition, utilizing technology platforms to prospect, network and communicate will differentiate you from other bankers within the industry. **Preferences/Skills:** + 3+ years’ experience as a banker with a proven track record of achieving sales goals, preferably within our targeted business segments + Proven relationship building and client management experience + Conversant with client CFOs and CEOs on non-credit and broader business issues such as risk management and strategic initiatives + Negotiation and influencing skills + Formal credit training preferred, with proven ability to understand financial statements, analyze customer needs and structure credit and non-credit cash flow solutions + Familiar with the pros/cons of various capital structures and demonstrated credibility with a broad range of commercial financial solutions + Experienced sales professional with proven ability to identify and cultivate relationships with Centers of Influences (COIs) + Self-starter with excellent organizational and time management skills
PNC Milwaukee, WI, USA
Apr 19, 2018
**290050BR** **Auto req ID:** 290050BR **HR Job Code:** 101186 Regional Coordinator **Job Profile:** + Supports day-to-day administrative soundness of a particular region(s) by providing administrative support. + Supports regional/market leadership by preparing and distributing reports to support their particular line of business. Acts as a communication point of contact and gathers appropriate business specific feedback. + May serve as proxy for expense reports and expense requests. Oversees calendar management, submits work requests, processes invoices, ensures vacation, time and attendance are entered into the appropriate database. + May respond and route customer concerns for resolution to appropriate ecosystem partners. + Assists branches with staffing issues and distribution list. Assists with new hire paperwork and onboarding. Enrolls and tracks branch employees in training classes. Creates job requisitions for new employees. **Position City:** WI - Milwaukee **Position Title:** Regional Coordinator **Line of Business:** Retail Banking - Branch Banking **Building Location:** WI033 - Milwaukee - 411 E Wisconsin **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** WI - Milwaukee **Required Education and Experience:** Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Accuracy and Attention to Detail - Extensive Experience** + Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. **Managing Multiple Priorities - Working Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **OFFICE ADMINISTRATION - Working Experience** + Ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams. **DESKTOP TOOLS - Extensive Experience** + Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, presentation software and spreadsheets). **General Computer Competencies - Extensive Experience** + Knowledge of and ability to use personal computers or workstations. **Calendaring - Working Experience** + Knowledge of and ability to use office electronic calendaring software and capabilities. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) **Regional** **Coordinator** within PNC's **Retail Branch Banking** organization, you will be based in **Milwaukee, Wisconsin** .
PNC Milwaukee, WI, USA
Apr 19, 2018
**289221BR** **Auto req ID:** 289221BR **HR Job Code:** MU1207 Brnch Sls&SrvcAssoc I(U)(MLO) **Job Profile:** + Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. + Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships. + Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. + Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner. **Position City:** VA - SPRINGFIELD **Position Title:** Branch Sales & Service Associate I (U)(MLO) **Line of Business:** Retail Banking - Branch Banking **Building Location:** VA124 - Greenspring Village - 1 **Job Type:** Regular **Total Hours Per Week:** 40 **Travel:** 20% - 40% **Job Status:** Full Time **Shift:** Daylight **Scheduled Days/Hours:** schedule to be determined by branch need and manager **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - SPRINGFIELD **Certifications/Licenses:** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Required Education and Experience:** Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **BANKING PRODUCTS - Working Experience** + Knowledge of and ability to provide products and services available through the retail banking branch. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Managing Multiple Priorities - Working Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Matrix Management - Basic Experience** + Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. **Problem Solving - Working Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Retail Lending - Basic Experience** + Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. **Understanding Customer Needs - Working Experience** + Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. **Prospecting. - Working Experience** + Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. **Tech Savvy - Extensive Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Selling. - Working Experience** + Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a **Branch Sales and Service Associate I** in a **Tradition** **al Branch,** you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC’s Retail Branch Banking Network, is based in **Springfield, Virginia** at the **Greenspring Village** branch.
PNC Springfield, VA, USA
Apr 19, 2018
**290603BR** **Auto req ID:** 290603BR **HR Job Code:** M01193 Branch Mgr (MLO) **Job Profile:** + Responsible for all aspects of branch, including individual and team, performance. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients. + Leads, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution. + Leads branded sales process to proactively achieve sales targets and customer loyalty. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. + Drives the employee experience. Responsible for acquiring and retaining talent through the coaching and development of employees. Ensures employees achieve the performance and activity expectations. Leads the performance management process for all direct reports. + Manages operational, human capital, reputational and business risk through adherence to established policies and procedures. Exercises sound decision making to identify and mitigate potential risk. **Position City:** VA - SPRINGFIELD **Position Title:** Branch Manager (MLO) **Line of Business:** Retail Banking - Branch Banking **Building Location:** VA124 - Greenspring Village - 1 **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **Scheduled Days/Hours:** Based on branch and business needs **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - SPRINGFIELD **Job Preview:** To learn more about this and other opportunities on our team watch this video. **Certifications/Licenses:** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Required Education and Experience:** Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Leadership Competencies:** **Builds Winning Teams - Working Experience** + Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity. **Leads Effective Change - Working Experience** + Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change. **Drives for Results - Working Experience** + Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results. **Establishes Vision and Purpose - Working Experience** + Creates a compelling vision of the future and translates it into action, linking others' contributions to the success of PNC. **Job Specific Competencies:** **Tech Savvy - Working Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Sales Management - Working Experience** + Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Managing Multiple Priorities - Working Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **BRANCH BANKING SERVICES - Working Experience** + Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers. **Core Competencies:** **Manages Risk - Working Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Working Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a **Branch Manager** within PNC's Retail Branch organization, you will be based in **Springfield, VA** at the **Greenspring Village Retirement branch** .
PNC Springfield, VA, USA
Apr 19, 2018
**290968BR** **Auto req ID:** 290968BR **HR Job Code:** 101204 Teller **Job Profile:** + Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. + Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners. + Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to solve customer's problems. + Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. **Position City:** VA - SPRINGFIELD **Position Title:** Teller **Line of Business:** Retail Banking - Branch Banking **Job Type:** Regular **Job Status:** Full Time **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - SPRINGFIELD **Job Preview:** To learn more about this and other opportunities on our team watch this video. **Required Education and Experience:** Roles at this level typically do not require a university / college degree or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Tech Savvy - Basic Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Problem Solving - Basic Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Accuracy and Attention to Detail - Working Experience** + Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. **Managing Multiple Priorities - Basic Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Matrix Management - Basic Experience** + Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. **Fraud Detection and Prevention - Basic Experience** + Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations. **Understanding Customer Needs - Basic Experience** + Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. **Addressing Customer Needs - Basic Experience** + Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner. **Banking Products - Basic Experience** + Knowledge of and ability to provide products and services available through the retail banking branch. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Full Time employee within PNC's Retail Branch organization, you will be based in the Springfield, Virginia area and our In-Store Giant branch. Please note that these are all sales related positions that are full-time and require an open schedule since the branch schedule rotates equally between the branch team. See branch hours: Monday 11:00-7:30 Tuesday...CLOSED Wednesday 11:00-7:30 Thursday 11:00-7:30 Friday 11:00-7:30 Saturday 11:00-6:30 Sunday 11:00-3:00
PNC Springfield, VA, USA
Apr 19, 2018
**289683BR** **Auto req ID:** 289683BR **HR Job Code:** M00014 Branch Sales & Serv RRT (MLO) **Job Profile:** + Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. + Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships. + Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. + Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. **Position City:** VA - ASHBURN **Position Title:** Branch Sales & Service RRT (MLO) **Line of Business:** Retail Banking - Branch Banking **Building Location:** VA191 - Ashburn Village at Giant **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **Scheduled Days/Hours:** Based on branch and business needs **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - ASHBURN **Certifications/Licenses:** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Required Education and Experience:** Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **BANKING PRODUCTS - Working Experience** + Knowledge of and ability to provide products and services available through the retail banking branch. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Managing Multiple Priorities - Working Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Matrix Management - Working Experience** + Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. **Problem Solving - Working Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Retail Lending - Basic Experience** + Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. **Understanding Customer Needs - Working Experience** + Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. **Prospecting. - Working Experience** + Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. **Selling. - Working Experience** + Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Tech Savvy - Working Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Ashburn to support multiple branches in PNC’s **In Store Virginia North** Retail Market.
PNC Ashburn, VA, USA
Apr 19, 2018
**289136BR** **Auto req ID:** 289136BR **HR Job Code:** M01193 Branch Mgr (MLO) **Job Profile:** + Responsible for all aspects of branch, including individual and team, performance. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients. + Leads, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution. + Leads branded sales process to proactively achieve sales targets and customer loyalty. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. + Drives the employee experience. Responsible for acquiring and retaining talent through the coaching and development of employees. Ensures employees achieve the performance and activity expectations. Leads the performance management process for all direct reports. + Manages operational, human capital, reputational and business risk through adherence to established policies and procedures. Exercises sound decision making to identify and mitigate potential risk. **Position City:** VA - CENTREVILLE **Position Title:** Branch Manager (MLO) **Line of Business:** Retail Banking - Branch Banking **Building Location:** VA163 - Centerwood Plaza at Giant **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **Scheduled Days/Hours:** Branch Hours: Monday-Friday: 11AM-7:30PM Saturday: 11AM-6:30PM Sunday: 11AM-3PM **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - CENTREVILLE **Job Preview:** To learn more about this and other opportunities on our team watch this video. **Certifications/Licenses:** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Required Education and Experience:** Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Leadership Competencies:** **Builds Winning Teams - Working Experience** + Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity. **Leads Effective Change - Working Experience** + Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change. **Drives for Results - Working Experience** + Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results. **Establishes Vision and Purpose - Working Experience** + Creates a compelling vision of the future and translates it into action, linking others' contributions to the success of PNC. **Job Specific Competencies:** **Tech Savvy - Working Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Sales Management - Working Experience** + Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Managing Multiple Priorities - Working Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **BRANCH BANKING SERVICES - Working Experience** + Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers. **Core Competencies:** **Manages Risk - Working Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Working Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a **Branch Manager** within PNC's Retail Branch organization, you will be based in **Centreville, VA** at the **Centerwood Plaza @ Giant** **branch** .
PNC Centreville, VA, USA
Apr 19, 2018
**289561BR** **Auto req ID:** 289561BR **HR Job Code:** 100163 Quant Anl/Md Analyst Sr **Job Profile:** Quant Anl/Md Analyst Sr **Position City:** VA - Fairfax **Position Title:** Quantitative Analytics & Model Development Analyst Sr **Line of Business:** A&L Management **Building Location:** VA130 - Tyson's Corner **Job Type:** Regular **Total Hours Per Week:** 40 **Travel:** <20% **Job Status:** Full Time **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - Fairfax **Required Education and Experience:** Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Predictive Analytics - Working Experience** + Knowledge of tools, methods and processes used to make business predictions; ability to use the tools, processes and practices for predicting business trends and providing forecasts that drive business decisions and business planning. **Consulting - Basic Experience** + Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **TESTING - Working Experience** + Knowledge of and ability to plan, implement and manage testing strategies, policies and practices that assure the delivery of high quality applications. **Data Gathering and Reporting - Working Experience** + Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company. **Regulatory Environment - Financial Services - Working Experience** + Knowledge of and ability to help an organization adapt to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices. **Quantitative Techniques - Working Experience** + Knowledge of and ability to use quantitative tools and techniques to measure and analyze risks. **Bank Quantitative Analysis - Working Experience** + Knowledge of and ability to use numerical methods to develop statistical models for devising trading strategies. **Core Competencies:** **Manages Risk - Working Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Extensive Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** Position Overview As a **Quantitative Analytics & Model Development Analyst Sr** within **PNC’s Analytics and Portfolio Mgmt organization** , you will be based in VA – Tysons Corner, DC – Washington, or PA – Pittsburgh. In this role you will be working on the firm’s residential real estate portfolio loss forecasting models and other models for business use. As an Analyst Sr you will be responsible for quantitative modeling and apply analytics techniques to developing and monitoring models. This person will perform daily modeling activities, provide insights of data analytics, model performance and diagnosis, support model validation and regulatory review. **This position is located in VA – Tysons Corner, DC – Washington, or PA – Pittsburgh** Preferences/Skills • College degree of master in quantitative fields such as math, statistics, economics and finance • SAS programming, enterprise guide and enterprise minor • Regression technique, logistic regressions, linear regressions, time series etc. • Proficient with Microsoft excel and PowerPoint • Good communication skills, clearly write technical documentation and present technical materials • Previous experience of loss forecasting models preferred • Previous experience of CCAR/CECL modeling preferred **Preferences/Skills:** Preferences/Skills • College degree of master in quantitative fields such as math, statistics, economics and finance • SAS programming, enterprise guide and enterprise minor • Regression technique, logistic regressions, linear regressions, time series etc. • Proficient with Microsoft excel and PowerPoint • Good communication skills, clearly write technical documentation and present technical materials • Previous experience of loss forecasting models preferred • Previous experience of CCAR/CECL modeling preferred
PNC Fairfax, VA, USA
Apr 19, 2018
**290744BR** **Auto req ID:** 290744BR **HR Job Code:** MU1207 Brnch Sls&SrvcAssoc I(U)(MLO) **Job Profile:** + Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. + Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships. + Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. + Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner. **Position City:** VA - FALLS CHURCH **Position Title:** Branch Sales & Service Associate I (U)(MLO) **Line of Business:** Retail Banking - Branch Banking **Building Location:** VA122 - Falls Church **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - FALLS CHURCH **Certifications/Licenses:** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Required Education and Experience:** Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **BANKING PRODUCTS - Working Experience** + Knowledge of and ability to provide products and services available through the retail banking branch. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Managing Multiple Priorities - Working Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Matrix Management - Basic Experience** + Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. **Problem Solving - Working Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Retail Lending - Basic Experience** + Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. **Understanding Customer Needs - Working Experience** + Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. **Prospecting. - Working Experience** + Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. **Tech Savvy - Extensive Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Selling. - Working Experience** + Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a **Branch Sales and Service Associate I** in a **Universal Branch** , you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC’s Retail Branch Banking Network, is based in **Falls Church, Virginia** at the **Falls Church** branch.
PNC Falls Church, VA, USA
Apr 19, 2018
**289027BR** **Auto req ID:** 289027BR **HR Job Code:** MU1207 Brnch Sls&SrvcAssoc I(U)(MLO) **Job Profile:** + Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. + Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships. + Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. + Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner. **Position City:** VA - FALLS CHURCH **Position Title:** Branch Sales & Service Associate I (U)(MLO) **Line of Business:** Retail Banking - Branch Banking **Building Location:** VA224 - Falls Church at Giant **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **Scheduled Days/Hours:** Branch Hours: Monday-Friday: 11AM-7:30PM Saturday: 11AM-6:30PM Sunday:11AM-3PM **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - FALLS CHURCH **Certifications/Licenses:** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Required Education and Experience:** Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **BANKING PRODUCTS - Working Experience** + Knowledge of and ability to provide products and services available through the retail banking branch. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Managing Multiple Priorities - Working Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Matrix Management - Basic Experience** + Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. **Problem Solving - Working Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Retail Lending - Basic Experience** + Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. **Understanding Customer Needs - Working Experience** + Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. **Prospecting. - Working Experience** + Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. **Tech Savvy - Extensive Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Selling. - Working Experience** + Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Branch Sales and Service Associate I **in an IN STORE BRANCH** , you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC’s Retail Branch Banking Network, is based in **Falls Church** at the **Falls Church In Store** branch.
PNC Falls Church, VA, USA
Apr 19, 2018
**290437BR** **Auto req ID:** 290437BR **HR Job Code:** MU1207 Brnch Sls&SrvcAssoc I(U)(MLO) **Job Profile:** + Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. + Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships. + Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. + Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner. **Position City:** VA - Alexandria **Position Title:** Branch Sales & Service Associate I (U)(MLO) **Line of Business:** Retail Banking - Branch Banking **Building Location:** VA179 - Beacon Mall at Giant **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **Scheduled Days/Hours:** Branch Hours: Monday-Friday: 11AM-7:30PM Saturday: 11AM-6:30PM Sunday: 11AM-3PM **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - Alexandria **Certifications/Licenses:** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Required Education and Experience:** Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **BANKING PRODUCTS - Working Experience** + Knowledge of and ability to provide products and services available through the retail banking branch. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Managing Multiple Priorities - Working Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Matrix Management - Basic Experience** + Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. **Problem Solving - Working Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Retail Lending - Basic Experience** + Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. **Understanding Customer Needs - Working Experience** + Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. **Prospecting. - Working Experience** + Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. **Tech Savvy - Extensive Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Selling. - Working Experience** + Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Branch Sales and Service Associate I **in an In Store Branch** you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC’s Retail Branch Banking Network, is based in **Alexandria** at the Beacon Mall In Store branch.
PNC Alexandria, VA, USA
Apr 19, 2018
**289991BR** **Auto req ID:** 289991BR **HR Job Code:** MU1207 Brnch Sls&SrvcAssoc I(U)(MLO) **Job Profile:** + Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. + Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships. + Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. + Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner. **Position City:** VA - ARLINGTON **Position Title:** Branch Sales & Service Associate I (U)(MLO) **Line of Business:** Retail Banking - Branch Banking **Building Location:** VA178 - Shirley Park at Giant **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **Scheduled Days/Hours:** Branch Hours: Monday-Friday: 11AM-7:30PM Saturday: 11AM-6:30 PM Sunday: 11AM-3PM **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** VA - ARLINGTON **Certifications/Licenses:** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Required Education and Experience:** Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **BANKING PRODUCTS - Working Experience** + Knowledge of and ability to provide products and services available through the retail banking branch. **Effective Communications - Working Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Managing Multiple Priorities - Working Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Matrix Management - Basic Experience** + Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. **Problem Solving - Working Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Retail Lending - Basic Experience** + Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. **Understanding Customer Needs - Working Experience** + Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. **Prospecting. - Working Experience** + Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. **Tech Savvy - Extensive Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Selling. - Working Experience** + Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Branch Sales and Service Associate I **in an In Store Branch** you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC’s Retail Branch Banking Network, is based in **Arlington Virginia** at the **Shirley Park** branch.
PNC Arlington, VA, USA
Apr 19, 2018
**287362BR** **Auto req ID:** 287362BR **HR Job Code:** 101007 Operations Assoc **Job Profile:** + Executes standard, scheduled transactions/processes utilizing standard procedures. May have specific responsibility for specialized product or functional area. + Processes and/or reconciles transactions in accordance with established policies and procedures. Partners internally with service partners to route calls, documents or other action items to complete transactions. + Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable. + Provides responses and documentation to inquiries and ad hoc requests. Provides feedback on workflow and work received. + Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. **Position City:** TX - RICHARDSON **Position Title:** Operations Associate **Line of Business:** Operations – C&IB Treasury Management Product Delivery **Building Location:** TX107 - Dallas Lockbox **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **Scheduled Days/Hours:** Sunday through Thursday 6:30am to 3:00pm **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** TX - RICHARDSON **Job Preview:** To learn more about this and other opportunities on our team watch this video. **Required Education and Experience:** Roles at this level typically do not require a university / college degree or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Products and Services - Basic Experience** + Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations. **Standard Operating Procedures - Basic Experience** + Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency. **Effective Communications - Basic Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Accuracy and Attention to Detail - Working Experience** + Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. **Managing Multiple Priorities - Basic Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Problem Management Process - Basic Experience** + Knowledge of and ability to bring a reported problem to successful resolution. **Operational Functions - Basic Experience** + Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. As an **Operations Associate** , you are a member of PNC's **Healthcare Claims department** in Richardson Texas. This department processes medical claims for our Healthcare clients. The schedule is **Sunday - Thursday, 6:30AM - 3:00PM overtime may be required.** Your days will have steady hours and predictable rhythms to them, as you are guided by standard operating procedures. That doesn't mean there aren't any challenges: You will work with state-of-the-art systems, workstations and data entry terminals in a high production, and time sensitive environment with high quality standards. Speed, consistency, and accuracy are important, in order to produce expedited, streamlined information for customers of both PNC and our bank partners. You will follow basic policies and procedures, little to no independent decision needed.
PNC Richardson, TX, USA
Apr 19, 2018
**287123BR** **Auto req ID:** 287123BR **HR Job Code:** 101007 Operations Assoc **Job Profile:** + Executes standard, scheduled transactions/processes utilizing standard procedures. May have specific responsibility for specialized product or functional area. + Processes and/or reconciles transactions in accordance with established policies and procedures. Partners internally with service partners to route calls, documents or other action items to complete transactions. + Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable. + Provides responses and documentation to inquiries and ad hoc requests. Provides feedback on workflow and work received. + Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. **Position City:** TX - RICHARDSON **Position Title:** Operations Associate **Line of Business:** Operations – C&IB Treasury Management Product Delivery **Building Location:** TX107 - Dallas Lockbox **Job Type:** Regular **Total Hours Per Week:** 40 **Travel:** None **Job Status:** Full Time **Shift:** Twilight 10% Differential **Scheduled Days/Hours:** Sunday 12:30pm to 9:00pm Monday Thru Thursday 3:30pm to midnight **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** TX - RICHARDSON **Job Preview:** To learn more about this and other opportunities on our team watch this video. **Required Education and Experience:** Roles at this level typically do not require a university / college degree or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Products and Services - Basic Experience** + Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations. **Standard Operating Procedures - Basic Experience** + Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency. **Effective Communications - Basic Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Accuracy and Attention to Detail - Working Experience** + Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. **Managing Multiple Priorities - Basic Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Problem Management Process - Basic Experience** + Knowledge of and ability to bring a reported problem to successful resolution. **Operational Functions - Basic Experience** + Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Basic Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As an **Operations Associate** within PNC's Treasury Managements Healthcare organization, you will be based in **Richardson Texas.** The schedule is **Sunday 12:30pm to 9:00pm Monday through Thursday 3:30pm to midnight. T** he position also offers a **10% shift differential.**
PNC Richardson, TX, USA
Apr 19, 2018
**283202BR** **Auto req ID:** 283202BR **HR Job Code:** 100295 Tax Mgr **Job Profile:** + Manages the organizational tax reporting, tax planning, and compliance function. + Overseeing the completion of accurate tax returns to minimize the tax obligations of the organization. + Analyzing general ledger and related financial documents to ensure appropriate tax accounting is being performed. + Coordinating, facilitating and resolving all taxing authority inquiries and audits. + Keeping up-to-date with and advising others of organization-related tax regulations at the federal, state and local levels. **Position City:** PA - Pittsburgh **Position Title:** Tax Manager **Line of Business:** Finance **Building Location:** PAA86 - The Tower at PNC Plaza **Job Type:** Regular **Total Hours Per Week:** 40 **Travel:** <20% **Job Status:** Full Time **Shift:** Daylight **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Required Education and Experience:** Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Leadership Competencies:** **Builds Winning Teams - Extensive Experience** + Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity. **Leads Effective Change - Extensive Experience** + Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change. **Drives for Results - Extensive Experience** + Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results. **Establishes Vision and Purpose - Working Experience** + Creates a compelling vision of the future and translates it into action, linking others' contributions to the success of PNC. **Job Specific Competencies:** **Consulting - Extensive Experience** + Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations. **Problem Solving - Extensive Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Effective Communications - Extensive Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Accuracy and Attention to Detail - Extensive Experience** + Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. **AUDIT AND COMPLIANCE FUNCTION - Working Experience** + Knowledge of and ability to manage the major responsibilities, accountabilities, and organization of the Audit and Compliance (A&C) function or department. **Generally Accepted Accounting Principles (GAAP) - Extensive Experience** + Knowledge of the generally accepted accounting principles and the ability to apply them appropriately within the organization. **TAX MANAGEMENT - Extensive Experience** + Knowledge of and the ability to utilize tax laws, organizational tax practices, obligations, issues, and trends. **Core Competencies:** **Manages Risk - Extensive Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Extensive Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Tax Manager with PNC's Finance organization, you will be based in Pittsburgh, Pennsylvania at the Tower at PNC Plaza. The PNC Financial Services Group, Inc., a $366 billion financial services organization headquartered in Pittsburgh, Pennsylvania seeks an experienced Tax Manager. This is an important tax role that manages and supports our tax team. Responsibilities Include: + Coordination and oversight of the federal income tax compliance process including tax return filings, quarterly estimated calculations and timely payments. + Detailed review of federal, state and local tax returns. + Work closely with the Tax Accounting group to ensure proper reporting and integration of the provision and compliance process including oversight and reconciliation of deferred tax balances. + Assist with tax audits including gathering information and assisting with information document requests (IDRs). + Communicate tax matters in a clear and concise manner with various audiences to facilitate understanding of applicable transactions. + Research and interpret federal and state tax statutes, regulations and rulings. + Keep current on new tax legislation and court decisions to determine effect on company. + Recognize opportunities within the department to establish and implement new procedures and processes to ensure accuracy and timely reporting. + Support special projects as needed by tax management. + Manage, develop and train tax staff. Skills and Requirements: + 5+ years tax experience. + Bachelor’s degree in Accounting, Finance or Tax, with a Master’s Degree or CPA preferred. + Ability to prioritize and handle multiple projects effectively in a fast paced environment. + Ability to meet internal and external deadlines and deliver work product accurately and timely. + Strong decision making, analytical and problem-solving skills. + Thorough technical knowledge of US tax rules and accounting for income taxes. + Excellent written and verbal communication skills with the ability to interact with all levels of the organization. + Strong computer skills, including Excel and tax software (OneSource experience a plus).
PNC 5150 Upper Ridge Rd, West Valley City, UT 84118, USA
Apr 19, 2018
**290830BR** **Auto req ID:** 290830BR **HR Job Code:** 100978 Cust Serv & Supp Mgr-CCC **Job Profile:** + Owns the daily operation of a customer service organization. Leads and directs the overall customer/client experience and outcomes in order to optimize performance. Delivers CARES model to customers and service partners. + Communicates with internal and external stakeholders on current performance and contributes to the global business strategy. Responsible for the real time management to enhance the business, customer, and employee outcomes for the organization. + Ensures that reporting is accurate and completed in a timely manner. Manages and /or conducts problem solving locally to own to issues and share continuous improvement opportunities to the appropriate level leadership. Identifies department-level trends. + Manages escalated issues and interacts with customers. Manages the customer experience process. + Inspires, motivates, coaches and develops front-line leaders and staff. Leads and encourages ownership of change efforts and all outcomes. Effectively plans, organizes, directs, analyzes and evaluates supervisors, staff and processes. Manages and sets the performance and operating standards for the customer support supervisors and team members. **Position City:** ZZ - Remote Location **Position Title:** Customer Service & Support Manager - Customer Care Center **Line of Business:** Retail Banking - Customer Care Center **Building Location:** OHA52 - Columbus Whitehall Svc Ctr 1 **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** ZZ - Remote Location **Required Education and Experience:** Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Leadership Competencies:** **Builds Winning Teams - Extensive Experience** + Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity. **Leads Effective Change - Extensive Experience** + Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change. **Drives for Results - Extensive Experience** + Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results. **Establishes Vision and Purpose - Extensive Experience** + Creates a compelling vision of the future and translates it into action, linking others' contributions to the success of PNC. **Job Specific Competencies:** **Customer Experience Management. - Extensive Experience** + Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point. **Tech Savvy - Extensive Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Effective Communications - Extensive Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Decision Making and Critical Thinking - Extensive Experience** + Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. **Fraud Detection and Prevention - Extensive Experience** + Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations. **Problem Solving - Extensive Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Products and Services - Extensive Experience** + Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations. **Core Competencies:** **Manages Risk - Extensive Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Extensive Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Customer Service & Support Manager within PNC's Customer Care Center organization, you will be based in Columbus, OH.
PNC 5150 Upper Ridge Rd, West Valley City, UT 84118, USA
Apr 19, 2018
**289506BR** **Auto req ID:** 289506BR **HR Job Code:** 101374 Relationship Mgr III - C&IB **Job Profile:** Relationship Mgr III - CandIB **Position City:** TN - Nashville **Position Title:** Relationship Manager III - C&IB **Line of Business:** Corporate & Institutional Banking **Building Location:** TNH68 - Home Location-TN **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **Shift:** Daylight **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** TN - Nashville **Required Education and Experience:** Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Sales Negotiating - Extensive Experience** + Applies successful financial sale solutions to negotiation concepts and techniques; ability to negotiate successfully across the organization and with customers in a constructive and collaborative manner. Negotiate structures and closes customer sales. **Tech Savvy - Extensive Experience** + Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. **Prospecting. - Extensive Experience** + Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. **Customer Experience Management. - Extensive Experience** + Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point. **Business Acumen - Extensive Experience** + Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. **Effective Communications - Extensive Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Decision Making and Critical Thinking - Extensive Experience** + Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. **Client Relationship Management - Extensive Experience** + Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others. **Selling. - Extensive Experience** + Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Core Competencies:** **Manages Risk - Working Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Extensive Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a **Relationship Manager** within PNC's **Commercial Banking** organization, you will be based in **Nashville, TN** .
PNC Nashville, TN, USA
Apr 19, 2018
**289066BR** **Auto req ID:** 289066BR **HR Job Code:** M01106 Mtg Loan Officer West (MLO) **Job Profile:** + Recommends loan solutions in accordance with lending guidelines and clients' requirements. Leads daily loan activities of a small, high-performing mortgage loan officer team. + Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. + Leads a team to develop and prepare loan solutions and refers products and services. Reviews documentation to ensure compliance. Manages own and team's pipeline for efficiency. + Collaborates with internal and external stakeholders to complete mortgage transactions. + Collects and analyzes customer financial information for multifaceted and/or complex borrowers. **Position City:** TX - Austin **Position Title:** Mortgage Loan Officer West (MLO) **Line of Business:** Retail Banking - Mortgage Sales **Building Location:** TX084 - Austin I, TX **Job Type:** Regular **Total Hours Per Week:** 40 **Job Status:** Full Time **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** TX - Austin **Certifications/Licenses:** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Required Education and Experience:** Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Customer Experience Management. - Extensive Experience** + Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point. **Effective Communications - Extensive Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Matrix Management - Working Experience** + Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. **Loan Origination - Extensive Experience** + Knowledge of the skills, methods and technologies used to process new loan applications; ability to perform loan origination activities while adhering to established policies and procedures. **Financial Analysis - Extensive Experience** + Knowledge of and ability to read, interpret and draw accurate conclusions from financial and numerical material. **Scheduling Work and Activities - Working Experience** + Knowledge of the schedule creation process; ability to develop and maintain a workable schedule to accomplish the overall goals of day-to-day operations. **SALES TASKS AND ACTIVITIES - Extensive Experience** + Knowledge of and the ability to sell an organization's products and services. **Mortgage Products. - Extensive Experience** + Knowledge of and ability to utilize commercial and residential mortgage instruments available in the branch and apply them to specific situations. **Selling. - Extensive Experience** + Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Working Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) **[position title]** within PNC's **[name of division]** organization, you will be based in **[city/state location of position]** .
PNC Austin, TX, USA
Apr 19, 2018
**290078BR** **Auto req ID:** 290078BR **HR Job Code:** 100704 Underwriter IV- Agency **Job Profile:** + Works independently with little or no oversight. Exercises exception and elevated approval authority. Prepares offerings for all types of transactions at any level of complexity or in management of a portfolio as assigned. Interacts with internal/external customers. Provides recommendations for credit structuring. Serves as subject matter expert for certain asset classes. Serves as a coach, work lead and trainer for the group. + Using independent judgment to identify risks and mitigants, prepares offerings and/or scorecards, such as risk ratings, by analyzing credit, collateral strength and financial worthiness of loan/transaction parties. If relevant, performs ongoing credit risk management for assigned portfolio. Coaches and/or reviews the work of other underwriters and fills in for manager as required. + Contacts internal/external customers and other parties as appropriate to gather information and to clarify inconsistent, incorrect or missing information. May perform relevant pre-approval and post-approval activities. + Identifies and/or confirms all external regulatory requirements. Ensures internal policies/procedures are followed. + Makes recommendations on credit decisions or makes credit decisions directly, as appropriate. + Knowledge of IRS Code Section 42 and 47, equity structures and documentation, market research (including onsite inspections and market comp analysis), and 3rd party or external guidelines. **Position City:** CA - San Francisco **Position Title:** Underwriter IV - Agency **Line of Business:** Corporate & Institutional Banking **Building Location:** CA066 - San Francisco Market St. **Job Type:** Regular **Total Hours Per Week:** 40 **Travel:** <20% **Job Status:** Full Time **Shift:** Daylight **Scheduled Days/Hours:** Will consider alternate work location. **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** CA - Los Angeles, CA - San Francisco, DC - Washington DC, IL - Chicago, PA - Pittsburgh, TX - Dallas **Required Education and Experience:** Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Decision Making and Critical Thinking - Extensive Experience** + Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. **Coaching Others - Working Experience** + Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness. **Managing Multiple Priorities - Extensive Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Accuracy and Attention to Detail - Extensive Experience** + Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. **Credit Analysis and Verification - Extensive Experience** + Knowledge of and ability to utilize tools, techniques and practices for determining the credit-worthiness of an applicant. **Regulatory Environment - Financial Services - Working Experience** + Knowledge of and ability to help an organization adapt to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices. **Market Research - Extensive Experience** + Knowledge of and ability to use tools and techniques for collecting, collating and analyzing information on existing or potential markets in order to meet market needs. **Knowledge of Underwriting - Extensive Experience** + Knowledge of the full spectrum of underwriting activities, practices, tools and considerations, and the ability to utilize these to manage the underwriting process. **Real Estate Practice - Working Experience** + Knowledge of specializations, tools, practices and regulations within the real estate industry; ability to operate a real estate enterprise to achieve business success. **Real Estate Development - Extensive Experience** + Knowledge of real estate development; ability to manage different aspects of the real estate development function, including business development, methods of real estate, and operational processes. **Real Estate Property Data Analysis - Extensive Experience** + Knowledge of and ability to utilize diverse data analysis processes, techniques and tools in order to analyze, interpret and manage property related data. **Real Estate Sales Closings and Agreements - Working Experience** + Knowledge of the processes, techniques and requirements for formal decision-making; ability to reach an agreement on and close transactions for real properties. **Core Competencies:** **Manages Risk - Working Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Extensive Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) **Underwriter IV** within PNC's **FHA** organization, you will be based preferably in San Francisco, CA. However an alternate location will be considered. **Preferences/Skills:** Experienced FHA Underwriting skills with focus on HUD's 232 Healthcare program Experience with HUD LEAN Underwriting
PNC Dallas, TX, USA
Apr 19, 2018
**287009BR** **Auto req ID:** 287009BR **HR Job Code:** 101152 Asset Manager **Job Profile:** + Oversees portfolios and/or customer request of low to medium complexity and may provide analytical support. + Reviews and processes customer requests related to the servicing of assets, monitors watch list assets, and may transfer assets to special servicing area. Prepares and presents cases and approval memoranda for approval as designated. Reserve administration. + May perform or coordinate inspections and complete reports. + Reviews financial statements related to the asset, market and economic data to determine the economic impact and/or compliance impact for the operation of the assets. Interprets loan documents and servicing agreements. May perform risk ratings, create investor reports and escalate issues accordingly, and manage credit risk and compliance documentation. + May engage in frequent verbal and written communication with internal and external parties which may include, customers and their representatives, outside counsel, agencies, special servicers, and investors. **Position City:** CA - Calabasas Hills **Position Title:** Asset Manager **Line of Business:** Corporate & Institutional Banking **Building Location:** CA060 - PNC Real Estate - Calabasas **Job Type:** Regular **Total Hours Per Week:** 40 **Travel:** 20% - 40% **Job Status:** Full Time **Shift:** Daylight **EEO Statement:** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law **Location(s):** CA - Calabasas Hills, OH - Columbus, TX - Dallas **Required Education and Experience:** Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Job Specific Competencies:** **Problem Solving - Basic Experience** + Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. **Effective Communications - Basic Experience** + Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. **Decision Making and Critical Thinking - Basic Experience** + Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. **Negotiating - Basic Experience** + Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. **Managing Multiple Priorities - Basic Experience** + Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. **Data Gathering and Reporting - Basic Experience** + Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company. **Regulatory Environment - Financial Services - Working Experience** + Knowledge of and ability to help an organization adapt to applicable federal, state, local, and company-specific regulations, policies, and guidelines affecting business practices. **Financial Statement Analysis - Working Experience** + Knowledge of tools, techniques, and practices, and ability to analyze and determine the credit-worthiness of a business enterprise through its financial statements. **Investment Reporting - Working Experience** + Knowledge of and ability to use methods, processes, and tools for creating and maintaining accurate and thorough investment reports. **Market Risk - Basic Experience** + Knowledge of processes, tools, and techniques used for analyzing market risk; ability to assess and manage investment exposures to market risk. **Core Competencies:** **Manages Risk - Basic Experience** + Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. **Customer Focus - Working Experience** + Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions. **Position Overview:** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As **an Asset Manager** within PNC's **Real Estate** organization, you could be based in **Dallas, TX, Columbus, OH or Calabasas Hills, CA** .
PNC Dallas, TX, USA